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November 2023 by Patricia Hanas
Well it has been a nightmare. Went to this tax service. Hank was doing my taxes, complaining about things, and upset I think because he wanted to eat his donut and drink his coffee. He put them through again, and it flagged the IRS. So I am now waiting 408 days to get it back
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October 2023 by Hugo Garcia
Dropped off my paperwork as instructed by the staff, 3 weeks later nothing was started. Had to leave town for work so I will have to file elsewhere. Poor customer service nowadays.
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March 2023 by Claire Richards
My husband & I are always thrilled to get our taxes done by Hank. We’ve been going to Individual Tax Services for years and would never go anywhere else. Hank is honest, charismatic, and does a great job! Each visit we are confident that are taxes are done correct. Thank you Hank for being our trusted tax accountant!
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March 2023 by ken kurnat
Deb and Claire are awesome, they're very knowledgeable and polite.
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February 2023 by Marie S
Second year my husband and I have filed with this company. Deb is awesome and everyone is extremely friendly. I recommend everyone here…..we’re forever clients.
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February 2023 by MiMi S
Second year my husband and I have filed with this company. Deb is awesome and everyone is extremely friendly. I recommend everyone here…..we’re forever clients.
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January 2023 by Enrique Mata
Professional and friendly people to deal with. And get the job done correctly
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April 2022 by Kevin Snedden
My wife made an appointment to have our taxes and our 3 kids done by Debbie this year. They blocked of the time needed to do the taxes.We showed up early and she had taken a walk in instead of us in our time slot. So Hank took us. He was rude and very unprofessional! Told us he was doing us a favor staying late to prepare our taxes. Complaining the entire time working on them. He would ask my wife a question and then dismiss her as well as cut her off. She had everything in order so he did not have to look for anything but that was not good enough! Was very surly and incorrigible! At one point he asked my wife a question and in the process of answering it he told her she needed an edible! Couldn’t believe we had to pay for our taxes after having to deal with such a rude and unprofessional person. We will never go back to support that local business!
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April 2022 by Alan Jackson
It's always a great experience warm atmosphere and friendly people ?
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March 2022 by Sienne Y.
This used to be a great place to get our taxes done. The owner was very knowledgeable. But over the years Hank became crabby and rude and insulting. Maybe age has made him lose his filter or he missed eating his cigarettes? I dont know. My friends and I stopped coming here.
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February 2021 by Laurine Byrne
Excellent service from this local family owned business. They do my corporate and individual taxes along with the taxes for my entire family. I highly recommend Individual Tax Services in Oak Lawn
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February 2021 by Brenda Barrera
I called early in the morning and I ask about the prices. And the guy just hung up on me when I was about to ask for an appointment to filled my taxes.Not a way to treat returning customers or any customers for that matter.
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February 2021 by Jenni Leigh
Please don’t hang up on people. WAS going to try to place-big disregard.
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March 2020 by Sean Kelly
My wife and I have had Individual Tax Services prepare our tax returns the past 2 years. Deb and Hank do a wonderful job. They're friendly, knowledgeable, efficient, and are passionate about their job. If you live near the Oak Lawn area, you'd be hard-pressed to find a business better than Individual Tax Services. Call now because their calendar fills up quickly.
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May 2019 by Rich Murray
Excellent professional service every year for a long time .
