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December 2022 by Lois Ritter
A Big Warm Thanks To You John McNicholas and his Staff.!On one of the coldest day this year (so far)My car would not start! That first initial thought was. Know what am I going to do?It was only 5:00 pm but it looked like .midnight. I was at work and it was a Friday.. No one was around. This is just my luck. About an hr. went by and finally found some one to jump my car. Started up write away. Thank God! Stopped at pep boys and left the car running, was afraid to shut it off.A nice gentleman came out to my car and tested my battery, but you have to turn off the car. Told him what happened, and he said the only way to test it was to shut off the car. Well it was the battery but he could not change it because of the way the car was made.there was something over it.the battery. He said to come back tomorrow. Went home pulled in the garage and everything was OK. The next morning went to start it and would not turn over,here we go again. Called John and he calmed me down. He sent a tow truck to my house and got my car to the shop. We'll got a new battery and been great ever since.Thanks John, it may be a small thing but I felt better after his great customer service.There is no good customer service any more when you go anywhere they make you think you should thank them for waiting on you.Thanks againLois
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November 2022 by Laretha Thomas
I have been a customer for many years. Both John and Anne have provided an excellent level of service. We’ve had car accidents and insurance product changes and upgrades. I’ve consistently been impressed with their knowledge of insurance products to serve our needs as well as the response time and attention to detail in taking care of our insurance needs. Most recently, we had to add an additional car to our insurance coverage and as always Anne had us taken care of within 10 minutes. I’m a happy customer and I highly recommend.
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November 2022 by Dale Estand
I had to change all my policies after 40 years and was a little nervous about the transition. Anne held my hand and walked me through the entire process. I received more customer service and attention from her in 1 month, than the entire time from my other company. More or comparable coverage for less money. So happy about the transition so far.
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October 2022 by Spidey Sense !!!
I had a an issue today, and within 20 minutes of my call, I received updated documents, that really helped me out, and put my mind at ease. I rarely need to call, but anytime I do, I always get fast friendly service. I highly recommend their services!
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October 2022 by Gregg Leschman
I have been a customer of John for 20 years, he has handled my insurance needs for houses cars boats motorcycle. Highly recommended
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October 2022 by Tina Johnson
Great service from John and Ann. They always resolve any problems or answer any questions. Always very professional. That's why I've been with them for over 17 or more years.
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August 2022 by Nancy Oleksy
John and Anne are great at what they do. Always try to give you the best options. Have been with them for years.
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July 2022 by Ann Farrell
I am grateful to Anne and John for helping me complete paperwork that was overdue. Thanks for your patience.
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July 2022 by Rita Agnew
John and Anne are phenomenal! They both are extremely efficient and effective when responding to your requests. I've dealt with agents previously and they take days to respond. I am extremely happy that I chose them to handle my insurance needs.
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July 2022 by Matt McAlpine
John & Anne are wonderful! They explained everything clearly & helped me through the claims process! Highly recommended!
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December 2021 by Kurt K
They are very responsive and help answer any questions I have accurately and timely. They go out of their way to help me with all of my insurance needs. I highly recommend their office!
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October 2021 by Becky Antczak
Very good at answering out questions on our family's insurance needs.
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September 2021 by John R
Have been with John and assistant Anne for number of years on multiple policies. Good service , had minor accident they took care of quickly
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September 2021 by mannahjimmy
John and Anne are great to work with. They respond to all of my questions and have been very helpful with any issues I may have, I recommend wholeheartedly
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September 2021 by Jenny R
Very helpful, knowledgeable, friendly and responsive.
