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March 2025 by Stephanie Wojtulewicz
More great finds
2 days in a row
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February 2025 by Muriel Wlezien
Staff was pretty friendly and was very helpful
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December 2024 by Kim CT
I am very disappointed in this location. Specifically with the “manager” Megan. She was unhelpful, rude and (according to staff) bothered that she had to come out of the manager office to assist a customer. She lacks the most basic of customer service skills and compassion. She gave short responses and made it clear she had no intention of being any sort of assistance.
Prior to speaking with Megan, I explained my situation to two associates, attempting to help troubleshoot and problem solve. Another associate who overheard the conversation began speaking Spanish to the those team members. I politely asked if they would share what was being said so I could offer alternative ideas in finding a solution to what should have been a solvable issue. After hearing my request, I was ignored and they continued their discussion in Spanish.
It was completely unprofessional and utterly disrespectful, I cannot imagine ever shopping here again. I have had poor experiences at this location in the past, but never to this level.
I hope this encourages them to do better. Professionally and personally.
Lastly, I believe it’s important to add that there is one manager I have observed on several occasions that is courteous to customers and staff, appears to be on task, supports his team and has always been pleasant. Although I have not interacted with him personally, I pay attention to people and my surroundings. So while I’m here, Darryl deserves some positive recognition. Hopefully Marshall’s hires more individuals like him so I can return to shopping any of their affiliated stores.
I am saddened that I had to resort to writing a poor review.
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December 2024 by Sharon Maslona
Yikes! No plus size coats that I could find because the coats were a mess! A young man pushing an merchandise cart pushed it into me the shopper forcing me to stop shopping. The little prick could have said excuse me but didn’t . There were only 4 of us in line but it took 10minutes. Why?
With my husband waiting outside I went to the bathroom. I’m disabled and I need a handicap bathroom. There’s an employee taking her break in the handicapped stall. I told her I needed that stall. She said she didn’t know it was handicapped. Seriously you’re over 60 and don’t know that.
Marshalls do better!
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October 2024 by MIA MEAN
This store has one of thee most disgusting bathrooms ever. Had my daughter not had to use the restroom desperately I otherwise would have never come in here. There's used period pads sitting a top the tissue rollers poop tissue sitting in the dispensar for pads. Tissue every single where! Just disgusting. Only gave 2 stars because I love all of their items doesn't matter what Marshall's I go to there's always a GREAT find! Please do better with cleanliness 🤢🤮😷
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June 2024 by Ray Miranda j
Good retail of clearance,essential belts daily bath washes.?
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June 2024 by joyce mallory
Lots of great merchandise..wish I had more time to look
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June 2024 by Mable Stallworth
Reasonable prices name brands excellent ? staff friendly
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May 2024 by Sandi
Good options. Was organized and staff was friendly and helpful.
UPDATE: Standards have fallen, no longer well stocked, went in looking for cutlery set and was told they didn't know if they had any in the back. Had to have a manager take a look to see if there were any in stock. They were not so this was a waste of a trip. Good customer service from manager and the associate who found the manager not so much from the associate I asked for help initially.
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May 2024 by Jose Gunter
For me and my wife! This Marshall's rank the highest! The variety is good, the prices are right and so is the service!
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April 2024 by E
They used to have a great bedding selection. This time there weren't any mattress pads and only a couple twin sheets
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March 2024 by C F Davis
Very busy store with 9nly 1 or 2 registers open, so pack y0ur patience.
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March 2024 by Taha Alazzawi
I was scrolling around some clothes and the best employee of all time came up, Zaynab was her name, a young woman who helped me super duper much what a great employee and person overall ?️?‼️
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February 2024 by Isabel L
I love Marshall because of it's great prices BUT this location is very disorganized everything everywhere specifically the beauty product section and sometimes shoes section.
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January 2024 by Nita M.
It was okay. I was with a friend who shop there.