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March 2024 by Brandon Gaggini
Official Towing of Oak Lawn is the best towing service there is. On Friday night February 16th around 10:00 PM, my car broke down in Forest Park across the street from the Walmart on Roosevelt & Desplaines. My engine shut off while I was driving due to my 3rd cylinder failing to compress; my car died in the middle of the road. I was trying to get road side assistance via my insurance but I couldn’t get through to a representative or towing service. After half an hour of sitting in a cold car while people are driving like maniacs around me (someone even hit my side mirror not even 10 minutes into parking) , a tow truck from Official Towing was exiting the Walmart and he saw us on the side of the road. He quickly put on his lights and drove over to us, talked to us and offered to give us a tow to a repair shop. He told us to sit in his truck while he gets everything situated so we could warm up. He recommended an auto repair shop in Cicero that is only 1 mile away from our home so the walk home wouldn’t be too bad. He drove us to my bank which was somewhat out of the way so we could pay him a very reasonable price. He made friendly conversation with us and recommended a restaurant that we passed by! He even called his boss to let him know that he would be late for his next assignment because he’s giving us roadside assistance; essentially, he made it very clear that we were a priority. I will make sure that I always utilize Official Towing anytime that I need a tow, and I will recommend them to anyone that needs assistance. I will forever be grateful for the help that they provided.
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March 2024 by Renic GOLLO
l my car used towing service today with this company but the work that he done for me was so amazing, he help , he understand, he is more pacific and patient. I never get that kind driver towing who help customers. Thank you for him it's name is HAMADA( good guy)
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March 2024 by Matt J
Congrats on making it to WGN News! Fraud towing company - stay clear at all costs.
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March 2024 by Juggy Gales
I just had an emergency situation. My driver Hamada was super fast super friendly and got the job done superbly. Will be keeping this place in mind for any issues in the future.
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March 2024 by Sam Tea
I commute through this road frequently. Their drivers can be so reckless! Double parked in a way that they take up the entire street or leave very little room for passing vehicles. Turn corners so fast or run stop signs that they nearly slam into you. This happens with or without a towed vehicle loaded. So ridiculous smh
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March 2024 by Eyad Hamayel
Great customer service and there ETA on time
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February 2024 by Alex Petrosian
Money that you are stealing everyday will not do good for you relatives
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February 2024 by Abdalrahim Hamayel
Good service and fair price best in town
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February 2024 by Nick Oliveira
Fraud company. They’re trying to charge $41,000 for a tow and now is holding the semi truck hostage.
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February 2024 by Pac
Bad shady business saved
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February 2024 by EpicBLUE RAT999
These guys are bad, stay away from them.
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February 2024 by Matthew Gauthier
My f 150 ignition was jammed and could not start or turn wheels straight. 1st tow driver gave up and said I'd need a wheel lift tow and drive off with his flat bed. Allen with official towing came with his flat bed and figured it out and got it on the truck , and me home. Thanks Allen
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February 2024 by Ibrahim Samy
Best people in the world, those people are great I called to help me because my battery was dead, the send the red towing within just 5 minutes, it was awesome, fast service, professional, Honest, I'm very appreciated, thanks for Ahmed and OT Othman.
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February 2024 by Ahmad Zayyad
Best towing company out here
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February 2024 by B Meulen
This brought my car to their yard because the shop was closed at time of incident. They then refused several payments from my insurance company and kept my car a week more than they were supposed to! Conveniently racking up storage fees for them. I spent 3 hours a day on the phone per day for a week getting them all they needed to release my car that was supposed to be released the morning after they brought it to the yard. They wasted a ton of my time and slowed down my repair process tremendously. They also go by their sister company name Prime Time. Beware!!!
