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November 2025 by Isaiah Villa
I had a terrible experience with customer service at this shop. I called to inquire about fixing an electrical issue in my vehicle. The worker I spoke with told me to get a diagnostic from the dealer and then call back. Before I could ask any more questions, the worker hung up on me. The entire time, the worker seemed annoyed and impatient. This is completely unacceptable.
To the owner, I kindly request that you retrain your employees and management on fundamental customer service skills. Inadequate customer service can severely damage a business’s reputation and lead to the loss of valuable business opportunities.
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November 2025 by Felicia Jones
Ronnie is the best very knowledgeable
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September 2025 by BIG Knoc
Communication wasn't as solid as it could be but all that matters is if quality work was done and the answer is yes.
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September 2025 by Robert Stoica
Honest as the day is long!
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September 2025 by Vijay Chand
I brought my Mercedes Benz AMG GT in to replace the front under shield guard. They were quick and fair with the price. Excellent all around service and I will be back again for future work.
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August 2025 by Robert Metts
Great prices excellent service
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July 2025 by walead doleh
Great Service
They were able to service my volvo in one day for half the price of a dealer quote. Been using Star for years. Keep up the good work guys!!
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July 2025 by Dray Doke
I took my car to Star Auto Repair Foreign & Domestic, and i am beyond pleased with the excellent service as well pleasent spirit of the owner and everyone else that work there. I highly recommend them if you need anything fixed on your car. The price was great and i will be coming here for my cars maintenance. Thank you all, see you soon
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July 2025 by Jen Epp321
They took great care of me and my BMW! Would recommend
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June 2025 by Gavin Kelly
Awesome shop! Super easy to work with, very communicative and trustworthy.
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June 2025 by TMccSr3799
Sent back to STAR, by the dealer, since they originally serviced my vehicle before i considered purchasing it, for the engine not working properly.
Got it back, and it was not working properly.
🤔 So i decided to ask another mechanic for a second opinion before purchasing it. In plain sight above the engine, a hose was completely loose (clamp not tightened).
The vehicle has ran perfectly since that one clamp was tightened, and somehow missed twice by STAR.
The best way to describe it all, it was SUSPECT. JMO🤷🏾♂️
I personally won't ever visit them for any type of work, myself.
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April 2025 by Y D
I took my car in for a standard oil change on Friday, April 25th. On Saturday the 26th I noticed that the engine splash guard was hanging from my car as I was driving. I attempted to call Star Auto but they were closed. Upon calling the following Monday to ask about this, I was told that the technician forgot
to tell me about some missing bolts and completed the oil change without replacing them. It should be noted that prior to the oil change there was NEVER an issue noted about the engine splash guard hanging down. However, now it appears Star Auto wants to place the blame on someone other than themselves stating that the Audi dealership likely left the screws out when they repaired my car six months ago. I find that hard to believe that after several months, including the winter, this is now surfacing. I asked about them replacing the engine splash guard, which is now damaged to the point that it needs to be replaced. Star Auto, Ronnie specifically, refused to take responsibility for their error and negligence. Now I’m saddled with purchasing a new one for about $300 plus labor. I’ve had MANY discussions with Ronnie about my issues with Audi not taking responsibility for ongoing engine problems with my car. He told me that is what they do to avoid taking responsibility, including covering the cost of the repair of something that is their responsibility. Now, here I am experiencing the same thing with him. They agreed to put in the missing bolts, which they did today 4/30 but will not accept responsibility for their technician not replacing them “missing” bolts and covering a new engine splash guard which was damaged due to their negligence. I will NEVER return there as they appear to be as much of a problem as dealership service departments with being deceptive and not taking responsibility for their mistakes. DON’T GO THERE AND EXPERIENCE THE SAME SHODDY SERVICE!!!
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April 2025 by PAUL SMITH
No thrills and frills just getting you fixed
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March 2025 by Sufyan Dawadeh
Very good place,nice and professional people
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March 2025 by Alan Zamat
I highly recommend this place💯💯💯
