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September 2023 by Catherine Bradley
This is an older motel that has been improved. Rooms are cozy quiet and lots of extra touches to make it like a studio apartment. Coffee and sweet roll offered. Low priced so you can afford a big breakfast at a nearby pancake house.Safety: Very safe.
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September 2023 by Arial Xiong
You get what you pay for. I paid $150 for one night. Pros>> air conditioned room, good location & was a quiet stay. Cons>> Disgusting/dirty floors, sand/dirt all over the bed, and the room stank so bad.I personally would never stay again.
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August 2023 by Lorenzo Brent CoBurn
Smooth check in, clean room, courteous staff and great location.
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August 2023 by Noreen Hasselbring
This is a very nice place to stay. The guests are quiet and it’s in a good location. About 30 minutes from Midway airport. The rooms are very comfortable and clean. They smell good too! The property is very well maintained. The staff is wonderful! Tony and Sheila couldn’t be any nicer. Very polite and very hard workers but always with a smile on their face. I would definitely recommend staying here.
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July 2023 by Rebecca T.
Unclean, unsafe, unsanitary, absolutely unacceptable conditions. Spent $150 for a night. Got there late, was already running late for a concert, set out stuff down and immediately left for the concert. We come back at 3:30 am and discover the absolutely atrocity of a motel room we were expected to sleep in for the night. We had no time to book a new room and find a different hotel. Once we notified the man running the desk and asked for our money back we were told no, and that he didn't have authority to do so. I showed him the room and he had said it was "his fault he didn't check the room before we came in" this was not a one time mistake. This dust, dirt and grime was a build up overtime, not an "oops I forgot to wipe down a surface once." Black mold, mystery liquid marks on the ceiling and walls, 6 months worth of dust in the ac filter (not to mention the visible dust on the outside of it), dirty sheets, there wasn't even a fitted sheet on the bed only a top sheet, dirt hair and dried up food between the wall and the head of the bed, drool stains on pillows and pillow cases, dust & hair everywhere. I felt like I was staying in someone's personal bedroom, not a clean motel room. Fresh sheets and wiping down surfaces is the BARE MINIMUM expectation and yet there was an envelope from the cleaner in the room asking to "reward for their efforts" asking for a tip. Are you kidding me? What a joke. I should have dusted out the ac filter and left it in the envelope. I could have taken a bottle of windex and a rag and had that place clean in a matter of 10 minutes. It was actually pathetic how neglected this room was. Once we were leaving the parking lot the man came out to our car window and said he could refund me $50 and said to come back next time and he'd give me half off. HA! You really expect me to come stay there again after that? You could not PAY ME to stay in that place ever again. For $150 you could hire someone to detail clean every single room in that place. For that price you can get a nice room at the Hampton. Pathetic and unacceptable. Don't stay here.
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July 2023 by K3122UWrebeccat
Unclean, unsafe, unsanitary, absolutely unacceptable conditions. Spent $150 for a night. Got there late, was already running late for a concert, set out stuff down and immediately left for the concert. We come back at 3:30 am and discover the absolutely atrocity of a motel room we were expected to sleep in for the night. We had no time to book a new room and find a different hotel. Once we notified the man running the desk and asked for our money back we were told no, and that he didn’t have authority to do so. I showed him the room and he had said it was “his fault he didn’t check the room before we came in” this was not a one time mistake. This dust, dirt and grime was a build up overtime, not an “oops I forgot to wipe down a surface once.” Black mold, mystery liquid marks on the ceiling and walls, 6 months worth of dust in the ac filter (not to mention the visible dust on the outside of it), dirty sheets, there wasn’t even a fitted sheet on the bed only a top sheet, dirt hair and dried up food between the wall and the head of the bed, drool stains on pillows and pillow cases, dust & hair everywhere. I felt like I was staying in someone’s personal bedroom, not a clean motel room. Fresh sheets and wiping down surfaces is the BARE MINIMUM expectation and yet there was an envelope from the cleaner in the room asking to “reward for their efforts” asking for a tip. Are you kidding me? What a joke. I should have dusted out the ac filter and left it in the envelope. I could have taken a bottle of windex and a rag and had that place clean in a matter of 10 minutes. It was actually pathetic how neglected this room was. Once we were leaving the parking lot the man came out to our car window and said he could refund me $50 and said to come back next time and he’d give me half off. HA! You really expect me to come stay there again after that? You could not PAY ME to stay in that place ever again. For $150 you could hire someone to detail clean every single room in that place. For that price you can get a nice room at the Hampton. Pathetic and unacceptable. Don’t stay here.
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July 2023 by andrew Richardson
This is the worst place I have been been into if I could give no star that's what I would do, 0 stars, the carpet in this place has layers of dirt, I am 100% there are bedbugs, sticky everywhere smells like cigarette smoke, this place is not worth 1
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July 2023 by Scott D
Quaint, older property in a convenient location to Midway. Great value and the staff is terrific, but it struggles with maintenance a bit. Had to change rooms because of an issue, which was done promptly and cheerfully, but the 2nd room also had an issue (which was corrected). Nicely decorated but some of the furniture is pretty worn. I would not hesitate to stay here overnight again but I'm not sure the savings justifies the value. Hopefully on its way UP with some work and not in decay.
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April 2023 by S9312MQjimc
very clean and cordial , very nice employees. extremely clean & the woman who cleans the room is very kind . soft pillows , comfy beds .im. enjoying my visit here and will come back again if i ever need too
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March 2023 by Michelle Robinson
Went to the Gateway Inn today for a 4 hour stay and I will never go there again!! The lady at the front desk was so rude she even hung up on me. During my stay, the television did not work. All I saw was snow and when I call the front desk (twice), the room phone didn't work. I dialed "0" and it just kept beeping. So, when I checked out, I told the lady at the front desk what happened with the TV and the phone in the room so that they could fix the problem before they had another guest in that room. Her response was "didn't your friend come out to get ice", "I didn't hear the phone ring". I told her I wasn't a technical person, but she saw my auto mechanics jacket and implied that since I was wearing a jacket from a technical school, I should have been able to figure out the problem with the TV. I Didn't appreciate her comments and felt like she was crossing personal boundaries she shouldn't have crossed. Then she told me I was supposed to change the source on the TV. Now how would I know that I was supposed to do that if she didn't tell me at the time of check-in? She also told me that I should have called the Gateway Inn's direct number when the hotel room phone didn't work. It's amazing the way that she can tell me all these things that I should have done when I paid my money to have a room with a working TV and contact with the front front desk when having ssues or concerns. Maybe the lady at the front desk, who calls herself management and the owner, should make sure the equipment in the rooms are working properly when people come to stay there!! Never again!!
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December 2022 by Rossenda Morrison
I stayed her on an assignment from December 2020 to March 2021. And they staff was so nice and friendly. The rooms were clean. They were very nice and friendly to me and my two daughters. The owner was awesome my daughter loved him and would follow him every where and just talk to him. They all really looked out for us. If inwas to ever do an assignment i would definitely stay there with them again. I miss them honestly. I hope they continue to prosper.
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November 2022 by John Johnson
Under New Management trying to update their rooms so give them a little credit for that. But still the same old Gateway. I come into town and I stay here because of my pet cuz they're pet friendly and they always give me a bottom floor which is good other than that I don't know I got to see how these people are I just got
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November 2022 by Sharon Schoen
Very accommodating, friendly hosts. Despite being on the highway, the rooms are quiet, extremely clean and the bed was very comfortable. They deserve more than a one star rating.
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November 2022 by Heather Frykman
Such a gem in a big city. Our room was too cute. Linens were fresh. The room was toasty and Staff were friendly. Nice family run place to stay! Much better than some big named places. Could use a little dusting on the ac and around the baseboards, but too cold for ac anyway.
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November 2022 by C. Han
Pleasantly surprised! This is a gem that somehow I never realized going back and forth down 95th street. The staff is super polite. Walking into my room I smelled CLEANLINESS! Disinfectant....super clean sheets amd towels. Seriously impressed. Fair rate. Quiet and able to rest. Very grateful.
