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October 2025 by Saintly
Always a issue...Always
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September 2025 by Kanita Moss
Great price and good customer service
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July 2025 by Jeff Hoban
Worst customer service you will ever receive. Come to find out the employee who treats customers terrible is the manager. She apparently sets the bar and her employees follow her lead. Ask for daniel he will try to help you if he can quietly without them noticing hes being kind
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February 2025 by Luis Baez
They really had me on Hold on the phone until they close all I wanted to ask is, where is the other two medication? Because i only received one, and they really answered , put me on hold right away until closing time
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December 2024 by Amany Elsayed
Worst service ever , I went to pick up my son medication four times . Every time they have different excuses not to fill it up . Finally, I got it today Friday the 13 . I ordered it last Friday. The pharmacist assistant was so rude her name is Darla.C. She doesn't know how yo talk to customers. I hope they educate their assistants how to be nice and helpful and do their job correctly.
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August 2024 by Fallon Heinzel
Worst pharmacy known to man-kind! Can NEVER get prescriptions correct even when there’s A WRITTEN NOTE BY THE PROVIDER … they take FOREVER … I’m not sure how this place is even allowed to distribute medications to human beings.
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May 2024 by Terry Landstrom
For the second month in a row I was shorted 5 tablets of D- Amphetamine Salt combo 10 mg tab. I tried to address this with the managing pharmacist Fatima and was essentially called a liar even though I returned immediately to the pharmacy. Do not use this pharmacy unless you have time to count your pills at the counter with them!
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June 2023 by Dr. Albert B.
What's going on here? I pulled up, got my script, and left within five minutes. That earns you an extra star.
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May 2023 by Marc K.
BRUTAL pharmacy. The technicians act tortured. Your prescriptions will not be filled. You will ask ask and ask again even in person for them to be filled and it will not happen. If you value your life depending medications DO NOT GO HERE!!!!changing my location of pickupedit: I have BCBS and went to pick up a prescription and was told it was $500 to get it!!! I said that cant be right and the lady said she 'ran it again' and it came down to $20 something. If this was a regular business id report it to the BBB. Heathcare scamming here
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May 2023 by Tracy M.
Worst pharmacy ever!! They do not answer their phone and they are rude. I will definitely be going elsewhere. It's a shame when you have a child who needs their medicine to live and the pharmacy that is supposed to help you get their necessary meds, seems put out whenever you have any questions for them. I'd give them a zero but that is not an option.
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March 2023 by Judith N.
My last two experiences with the Pharmacy have been extremely troublesome. Both times the medications that were ordered weren't covered by our insurance, both times I told the person that answered the phone in the pharmacy not to fill the part of the prescription that was not covered by our insurance, both times when my husband picked up my prescriptions they had filled the prescription that wasn't covered along with a cheaper version of the medication that was covered by our insurance!! After calling to complain they told me that once the medications were picked up they couldn't be returned! Both times we had to have an argument with the manager. This is totally unacceptable! What if I didn't have a medical background and I took both medications and my heart slowed to the point that I passed out or worse, when you are ill you just want to get better. You trust the pharmacists and staff to know what they are doing. SMH, time to find a pharmacy where they know what they are doing!!
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January 2023 by Jim Rodzak
All went well no problems at all
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December 2022 by thomasina volkman
Snotty peoples who talk down to customers. Stand around talking when there are lines of people waiting. Not very helpful in this pharmacy. On the floor the other personnel are very helpful especially the managers and check out people. Someone needs to have a talk with the pharmacy, I had the same experience at another Walgreens hoping this one would be better but it’s not. Seriously searching for another store I can get my meds from.
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July 2022 by Jasmine V.
This girl named Sarah is unprofessional. She's supposedly a manager but acts like a child. This store needs new management!
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May 2022 by Wayne R.
Walgreens, in my opinion, really has to review the customer service provided by the pharmacy here in Oak Lawn. I walked in yesterday to pick up my significant others prescription. When I got in line there were 3 people ahead of me for Rx's and 1 waiting for Covid-19. While it forever to complete the transaction of the person already at the window, 2 other people arrived behind me. Then another couple walked in and got into the Covid line. The person working, Armon, then took care of the first gentleman waiting for Covid then proceeded to take the couple that just walked in leaving the 5 who were already there waiting. I got in line at 12:30 and by the time I received the Rx and walked out it was 1:18. When I asked why he bypassed the 5 of us, he claimed that he is only 1 person working the counter and he wasn't going to debate with me. I turned around and looked at the line and saw everyone shaking their head. I informed him that what I told him was the truth, his response? Call corporate.......nice customer service. And you may wonder why most of stores receive 2 or 3 stars.
