Walgreens, a popular pharmacy chain, receives mixed reviews from customers. While the stores are generally clean and well-stocked, with friendly staff, the pharmacy service can be a point of frustration. Customers often experience long wait times, especially when using the drive-through option, which seems to slow down the process. Some locations, particularly in Florida, have been criticized for denying customers necessary medications. Despite these issues, the overall experience at Walgreens can vary, with the young ladies at the pharmacy pickup window praised for their service. Customers seem to understand the challenges the company faces, such as dealing with theft and drug addicts, but hope for improvements in the pharmacy's efficiency and medication availability.