P.J.'s Ace Hardware INC. is a family-owned business known for its friendly and helpful staff. Customers often comment on the warm, welcoming environment where employees are patient, knowledgeable, and eager to assist with a variety of needs. The owner frequently helps customers find items, order special products, and even assists with heavy loads by bringing items out to the car. The staff has assisted with home repairs, plumbing issues, and choosing paint colors, showing their commitment to customer service. The store is appreciated for its community-minded approach, offering personalized service that many larger stores lack. While prices may be slightly higher than big box stores, the quality of service, expertise, and accommodations make it worthwhile. Customers value the availability of knowledgeable employees who are often present and ready to help at any time. The store has a reputation for quick, professional service, including window glass replacements and online order pickups, often with a seamless and easy process. P.J.'s is also recognized as a local fixture along Chicago Avenue, standing out as a throwback hardware store with a nostalgic, small-town feel. Customers appreciate the honesty, integrity, and personal touch that make shopping there a pleasant experience. Many have been loyal clients for years, relying on the store for last-minute items, special tools, and expert advice. Overall, P.J.'s Ace Hardware INC. is a trusted, community-oriented business that values its customers and consistently delivers friendly, professional service.
Everyone who works here is so helpful and very kind. It is family owned and the owner is always happy to order things I need, but most often has them in stock, helps find things and with bringing out to car when it is alot or heavy. He has patiently assisted with more complicated home repair, plumbing situations we have... read full comment
July 2026
Love this neighborhood gem! Staff is always helpful, pleasant & knowledgeable. This Ace is definitely the place.
May 2026
The gentleman that made my keys on today was very helpful and knowledgeable. I wish I had gotten his name great customer service I give it five stars for being so helpful and welcoming.
