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March 2024 by Berto Santiago
Awesome people and very knowledgeable. Cared about me and doing my paperwork correctly.
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September 2023 by Stephen Rogers
11 yrs of good service!
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April 2023 by Niki Park
The lady who helped me was nice
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March 2023 by Kristan Abrahams
Very friendly and professional
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March 2023 by Nette
Ms. Janette is the sweetest, kindest, most thoughtful and considerate person I've ever encountered at a H & R Block! She's patient and knowledgeable with her suggestions. I'm fortunate and blessed to have her as my tax preparer. I'm extremely grateful. ??
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March 2023 by Lashanda Thompson
My tax pro was Francine Pendleton and she was very knowledgeable friendly and provide a fast efficient service
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March 2023 by Glenn Hubbard
Received great service. If you can't do it yourself I see no better place to be.
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February 2023 by caprice hatcher
My Experience with Thelma at The He Block on Chicago Ave and Oak Park in Oak Park Illinois has been very Amazing and Professional. My Tax Payer got everything done in a timely Manner and prices were very low and reasonable. Thank You Hr Block and Thelma for Everything you Guys Are The Best.
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April 2022 by Sharon Hubbard
Ms. Pendleton was very friendly and explained everything to me step by step.
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April 2022 by N P.
$895 to prepare my taxes. No warning from the accountant that she would charge that obscene amount. Shameful and wrong. Stay away.
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March 2022 by Michael M.
I almost nixed this location because it had only 3 reviews, all one star. But then I noticed that all the complaints were about arranging the appointments themselves and, while I was there, my service provider was the only staff member on duty and had to handle all phone calls during my appointment. So I guess I saw why they all were complaining. Luckily in my case, my provider handled all the (4 or 5) calls quickly and we finished within the hour so I didn't mind at all. None of the three one-star reviews complained about the speed, knowledge and professionalism of the staff members themselves. The person who handled my taxes was very professional and courteous, listened to me and answered all my questions, and deftly handled all the paperwork. Additionally, forgot to bring any documentation re my Real Estate taxes paid and she logged into the state website and looked them up for me. I guess my only complaint is that I had to make a big payment to both the IRS and the state of Illinois, but I can't exactly blame H&R Block for that now, can I?
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February 2022 by Tameka Wilson
I love Ms Thelma. Her personality is inviting and she explain every step
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February 2022 by felicia solebo
Great Customer Service and knowledge
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May 2021 by Tawanna Young
I when too file taxes 2/27/2021 and I was told I could apply for a loan/advance and would get answer within 30mins. Well today is march 3rd and I had too call the office in oak park to find out that your preparer did not seen my taxes in and she sent them today supposedly. And told me I was no longer with time frame for tax advances.
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April 2021 by Lavita Taylor
The accuracy of numbers for my taxes and the knowledge/ honesty!
