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March 2024 by James Schmidt
Sherlin was extremely helpful and kind and understanding!Update today - Patricia in the Pharmacy customer service is excellent! I continue to be amazed at the level of care the pharmacy provides. Please acknowledge this team as they are what keeps this great service great! I can go anywhere to get my rx, but I stay here for a reason : )
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March 2024 by James Zekis
Excellent pharmacy. I had been looking for a new pharmacy after being let down by a couple of the big name pharmacies down the block. The staff here is extremely kind and courteous. Very knowledgeable. My prescription is usually ready pretty quick.
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January 2024 by Rachel Echevarria
These ladies here are so kind and friendly. My medicine is always ready and if not they call as soon as it’s in. My wife is waiting on a Heart transplant and they made her medication one less thing that I didn’t have to stress about. Thank you all so much and keep up the great work. It’s the smallest things that mean the most to people.
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September 2023 by Leksia Burnett
WORST SERVICE EVER!!! THE MANAGER ON STAFF WAS EXTREMELY RUDE AND VERY UNPROFESSIONAL..IT’S REALLY HARD FOR ME TO BELIEVE THIS PERSON IS A MANAGER!!
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June 2023 by betty hardin
Great service, great prices, my prescriptions were 1/3 the price of Walgreens. With today's prices, I was impressed Thanks Osco Pharmacy.
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April 2023 by neemah
I am very appreciative of the team of pharmacists and pharmacy technicians at this location. As a longtime customer, they have been patient and responsive to my individual and/or shifting needs, and this keeps me coming back.Jewel also has the best pharmacy rewards program I’m aware of. I’ve saved a lot of money on groceries over the years using their refill-based (5:1) 20% off entire store purchase coupon. Participating in the coupon program takes additional time from staff and I’m grateful for this and all of their help.
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March 2023 by Gabey Cakes
People are nice most of the time but you stopped carrying chobani hazelnut creamer and that was literally the only reason I came here. Target is just as far from my house
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March 2023 by Julie L.
This Jewel is just a nightmare to go to. They consistently mismark items and then try to charge you more for them. When I called them out on it, the checker just said oh sorry. She even acknowledged that it was mis- marked but they refused to honor the price. Really bad service.
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January 2023 by Rebecca A.
Jewels fried/grilled chicken has their neighbor, Popeyes chicken beat! The chicken is well seasoned and affordable-not heavily fried or greasy!
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November 2022 by Brad M.
So disgusted. Left full shopping cart in store. Didn't have basics like heavy cream. Didn't have sale items on second day. No one to help. No one at service desk even with long line. Went to Pete's where they have people working. Maybe the Kroger buyout will help.
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June 2022 by Sandra F.
Let me take the opportunity to Thank Janet Taylor Manager at Jewel Osco 438 W Madison, Oak Park. The moment when me and a friend walked in the store she greeted us with a smile and a welcome. She also had to get the Deli Manager to assist us because the young man was new and still in training which she explained to us. Thanks so Much once again Sandy
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April 2022 by Linda R.
I shopped at Jewel Osco today, I bought the 8pc fried chicken at the deli department, whoever prepared this chicken I wish I could give them a tip, Lol, this chicken was Soooo Gooood!!! It was better than most chicken places I had been to, unbelievable. I had to write a review because it was so good! Also the Butcher guy was so nice and respectful, he waited on me like I was special, I love the staff at Jewel Osco
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November 2021 by Miguel Martinez
I waited 45 minutes for my scheduled Covid booster. It was not the pharmacist or technician fault. They seemed understaffed and they were very busy. I really like this pharmacy. They just need to add a few members to their team.
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October 2021 by Sheila S.
I went in there this morning and clerks just looked at me like I was from Mars. No greeting or anything. My question is why are these people in customer service.
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June 2021 by Principal S.
These are the laziest most rude people I've ever seen. I was standing at the service desk for about 10 minutes. At least 4 or 5 employees walked past me without acknowledging me, while 2 others stood at the register having a full conversation. One actually went behind the service desk, punched some buttons then left without saying a word. Finally, after all this time I asked was someone working the service desk. She replies "The service desk doesn't open until 8:00." So the store opens at 6:00AM, but customer service doesn't open until 8:00? Furthermore, nobody had the common courtesy of simply saying this to me and instead pretended I wasn't standing there as if to say "Screw you. You should know what time the desk opens and it's not my problem."? There's also no sign on the counter to tell customers what time the desk opens. I don't go to this location because the service is so bad, and this is the first time I've been there in a couple of years because of the way I was treated the last time. Every other Jewel-Osco that I go to has a service desk that is open when the store opens. I will just leave this message here (and I'm saying this as a black man). You can't get upset when others who don't look like you treat you like crap, if YOU treat others who look like you and everyone else like crap. Get your act together or get a new job. Whoever manages this store should be fired.
