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June 2023 by Christina C.
I was a little apprehensive at first when I got here, since it was eerily quiet. The classical music radio station was playing, which unfortunately was playing some intense music and didn't help my initial perception of the vibe. The decor is definitely dated. It's your classic 90s weird patterned vinyl chairs. The optical store was closed. It is a huge office space. There were signs posted on the plexiglass at the reception desk, such that you could not see who you were talking to, so that was also weird. The technician and optometrist were really nice though. Even though my appointment started 10 minutes late, they were quick and efficient and I was able to get out of there within the hour. I paid for parking, since it was unclear whether the spots behind the building were available for customers to use. I don't know if I'd come back only because I'd rather be able to walk to appointments over driving, but would recommend in terms of how easy it was.
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June 2022 by Kat D.
This is one shady business. I was told over the phone that the cost for a glasses prescription was $60. Once you get there, they charge you $60 up front. When I asked the person who actually tested for the glasses prescription if she was an optometrist, she answered yes, but later mentioned she was a "tech", not an optometrist. They then tack on and charge $150 for an "initial eye exam" (not including a retinal exam) by Dr. McCarthy. They billed my insurance which paid $50, and charged me another $50 a few weeks later. A total of $160 for a glasses prescription done by a tech! If they upcharge for a Glasses Prescription, I hate to think how they'd bill for a real eye problem. Steer clear!! There are better, honest places in the area --check out Kirk Eye Center or Family Eye Care, both in River Forest.
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June 2021 by Shurooq J.
I had a good first visit so I decided to bring my second son... I was treated rudely and disrespectfully by the office lady... I get we all have bad days but I do not tolerate disrespect and condescending tones... we are all human being and we should all be treated with kindness... not going back there again.
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June 2018 by Siobhan D.
Thank you to Dr. Tim McCarthy for saving the day! I'd injured my eye this past Saturday and spent Sunday at Elmhurst Hospital's Immediate Care in Oak Park followed by a trip to Elmhurst's ER - also both very good experiences but didn't totally resolve my issue. The ER doctor called Dr. McCarthy - on his day off- and Dr. McCarthy consulted by phone with the ER doctor to recommend a more effective medication. Then Dr. McCarthy squeezed me in first thing this morning in his Oak Park clinic for an incredibly thorough exam and a recommendation for an additional medication and a follow up in a week. 3 great docs working together! I will definitely recommend Dr. Tim McCarthy to anyone needing a caring, patient, thorough and professional ophthalmologist! Staff was also super friendly and helpful. Thank you to the whole team!
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December 2017 by Marisol N.
Dr. Timothy McCarthy is such a great doctor. He has always gone out of his way when he has taken care of myself and my husband. On two occasions, he came to the office to see my husband and treat him for a foreign object removal on a Sunday and Thanksgiving day, when the office was obviously closed. He could have easily sent us to the Emergency room but he went out of his way to treat my husband. He is very personable and compassionate. Needless to say, my husband is finally wearing safety glasses, so he does not get into a pickle again. Thank you again, Dr. Timothy McCarthy. The Napolitanos
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August 2017 by Olivia R.
I took my 3.5 year old daughter here for a school required eye exam. The place is great. A bit of a wait even with an appointment. The staff is very friendly and courteous. The Dr was nice too. The only reason I didn't give a 5* is because of the wait and parking. Its really small (behind the building) and fully packed. I parked on the street in front and its a metered parking. You NEED QUARTERS! 25cents/15 min!!!
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February 2016 by Lisa L.
My best friend, Alicia went here and had she asked me I could have warned her about the old guy who orders and performs all kinds of tests without asking and just runs up the cost. She did not pay and they RUINED HER CREDIT. STAY AWAY FROM FATHER AND SON. THEY ARE MEAN AND VINDICTIVE. We both reported these two to Medicare.
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April 2015 by Jasmin M.
Excellent staff! Everyone there was polite, helpful, and professional. They were able to fit me in as a first time patient for an emergency visit with practically no wait. They fit me in at the end of their day, and I didn't feel as though the process was being rushed or as if they were more concerned with going home than helping me.
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April 2014 by K R.
I took my son for an eye exam here. The facility is pretty decent, the staff is very friendly and they actually move services along pretty fast. Be careful with parking. You will most likely be paying for it, even though they have parking in the back, it only fits about 6 cars.
