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November 2023 by Eliuth Winners
The employee that help me was rude, like she was bother helping us. When I try to asked her about another product she walked alway, the product that she recommended is horrible does not work, she ring me up and didn't even look my way, she was busy talking to another employee. Horrible customer service by her. I will not be going to that location.
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October 2023 by Ana V.
This store has it all. It's a little pricey, but the products are worth it. Eyeshadow is a must.
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September 2023 by jamy m
I love coming here, the staff is so friendly and genuinely tries to help. Brenda is an amazing staff member and so is the store manager liz! They both go above and beyond when I come in to help me find what I’m looking for.
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July 2023 by Cornelius Bellamy
I literally just left and I had a wonderful experience. As soon as I walked in, I was greeted. Kiana and Liz were extremely helpful and they both addressed me by name after asking which I’ve never experienced at a Sephora. I usually go to the downtown Sephora on State street, but I think this may be my new home location due to the personable experience.
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May 2023 by M Lara Designs
I really enjoy coming to this Sephora ! I have visited this location a few times already and was greeted each time and offered assistance for what I may be shopping for.They are all genuinely friendly, helpful and knowledgeable with their products. It is obvious that they are eager to help you find what you are looking for and well-trained.I look forward to coming here again because of all the great experiences I had thusfar.
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May 2023 by Brenda M
This is by far the best Sephora I've been to. Store employees are helpful and knowledgeable. They listen and help pick out perfect products. I've been impressed by their professionalism and selection every time I've been there.
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May 2023 by Aesha E.
I was in need of sunscreen and this Sephora was closes to where I was running other errands. The store is a good size and clean, and packed with folks (this is a popular shopping district in Oak Park). Their stock was good. Employees at this location were friendly and helpful, and when the line got long they started checking out folks who were paying by card in another area to get things moving more quickly. One of the employees reminded me when I was looking around that their VIB sale was going to be coming up, which was helpful since I bought more sunscreen at that point.Parking is a struggle, at least on the weekends. There's limited parking on Lake Street and the parking lot gets filled really quick.
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March 2023 by Angel Mirelesz-fernandez
Went in with my lady and little sister. My lady was helped wonderfully by one of their artist on blending a new product. But when my sister asked for a sample, she was met by a rude associate who was being nasty about the whole interaction. The rude associate gave my sister the sample and was left with this:
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March 2023 by Isabel M
Called to ask about the DIOR birthday set. Girl on the phone was rude when she answered and when I said thank you before ending the call all she said was “ yep” . She barely said hello when I called. It’s so hard to find a Sephora with nice employees. They act like they’re too good to do their job.
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February 2023 by Itzayana Esquivel
This store is so clean and magical. I didn’t feel rushed throughout my experience and they did a great job making sure that I was okay. Abigail, the lady that helped me, stopped and quickly helped someone else out VERY quickly and she seemed like she was really trying to make everyone feel comfortable! I love how she was quick to help if needed! EVERYONE there was awesome thank you!
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January 2023 by domnique anyaso
These folks don't have a wide range of modern men's designer name colognes. Mostly female stuff. And, they take you round guardedly like you're onto some mischief. Poor vibe.
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January 2023 by Johntae Richardson
Great customer service
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January 2023 by Luis Arias
(Translated by Google) excellent service(Original)Exelente service
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January 2023 by Danielle Anderson
I’m a VIB member at Sephora and I was so excited knowing that there will be a Sephora within walking distance from my apartment however after hearing that African Americans aren’t allowed here. I’ve decided to boycott all of Sephora locations and canceled my online account.Can’t believe in 2022 a makeup store think they have the right to be racist. I know that little girl and her friends are traumatized thankfully there’s an Ulta across the street and I hope this location shuts down soon.
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December 2022 by Charles Brandon
Amazing products, super friendly and helpful staff!!
