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July 2023 by Cherese Williams
So where do I start?? I was referred by my doctor because it’s affordable but that is the only positive thing about my experience. I went on a Saturday and called ahead of time to confirm what time they closed for that day. The person who answered said the phlebotomist usually tries to head out by 3-3:15pm even though their website and Google states that they closed at 4pm on Saturdays so I know I would have been outraged if I didn’t call ahead because the earliest I was able to arrive was 3pm. But I finally arrive and the office itself is extremely small, hot, and messy. It didn’t seem like a place of business where sanitary procedures like blood draws would be done. From the moment I walked in, I was rushed to pay and was not given time to fill out my paperwork. They had no sense of customer service or hospitality. The male phlebotomist was obviously in a huge hurry and was trying to rush doing my labs. Let’s just say it doesn’t matter how affordable they are, I will NOT be returning. I was very surprised that they have really positive reviews because my experience was anything but! And I had to wait a week after calling several times for them to simply email me an itemized receipt so I could submit to my HSA for reimbursement. I would not recommend this place! Please improve the experience and do NOT rush the process when you’re doing invasive procedures such as drawing blood!!
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October 2022 by Missy Prin
This is a no-frills office with friendly staff. My bloodwork was done quickly and at a low cost. Bring cash to avoid their credit card fee.
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October 2022 by Kaveh M
Very professional and friendly, at the same time their fees are reasonable. Definitely recommended
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August 2022 by Sarah Ahn
This is a no-frills office with friendly staff. My bloodwork was done quickly and at a low cost. Bring cash to avoid their credit card fee.
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August 2022 by Amanda Corcino
Very professional and quick result. The phlebotomist made sure I was okay to drive before leaving. He was very nice.
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August 2022 by Mariana mj
Very welcoming team and, good service, and helpful. No hassle for waiting. Definitely recommend
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June 2022 by N
HORRIBLE experience. Blue cross blue shield referred us to this lab for my routine bloodwork because it was in network. What I believe was the owner whom was an older man came up to us with a rude demeanor stating they only take cash and they would bill our insurance. I stated we weren't told this information when I called to check benefits and was going to get them on the line so he knew it was covered at 100%. He began to raise his voice and started to say crazy and weird statements like go to Colorado, we are in the 20th century and that your God is good and my God is good. Not sure where this was all coming from. He then said go to westsurbuban and get it done there but I explained to him that wasn't my hospital and the insurance sent us here, he continued to say outrageous statements and I felt I was in a third world country the way he was putting me down as a female. I would say never ever go here and spread the word to everyone. If I have to pay I would want to pay somewhere else where I am treated with respect and feel that my money and I are worth it. I filed a complain with blue cross and they will be removed it from there system.
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June 2022 by Sumi Dang
Very professional, affordable and helpful with all my lab work.
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January 2022 by Molly McGowan
This is a real money saver compared to hospital blood draws. The office is tiny but they are such a friendly staff. I leave there happy giving them my business.
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December 2021 by I Nguyen
I would recommend this to anyone. I didn’t have a wait, I paid a fraction of what I was expecting to pay. Highly professional and good people.
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August 2021 by Paul Petrauskas
Good service and very reasonable price. Went on a Saturday and was in and out :)
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August 2021 by Quidra Sijuade
Everyone is very friendly, and results are provided in a timely manner. Thank you for the great service!
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August 2021 by Ian
worst experience. I've been fighting for 3 months over the price
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June 2021 by M_aef
Very Professional and I received my results in a timely manner.
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December 2020 by Ileana M
Excellent place, they follow the COVID guidelines. They’re profesional and they give you the results in a proper time frame. The price is reasonable and they are friendly. I really recommend this place for any blood test. Thank you so much!
