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February 2024 by E M.
The pharmacy is TERRIBLE! Prescriptions are NEVER ready and they always saying "your insurance doesn't cover this medication" when in fact it does. They told me two hours for a script to be filled, I went back next day and it was NOT READY!!!
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January 2024 by Jennifer R.
I've had repeated issues with the Walgreens pharmacy, including excessively long wait times for prescriptions and the drive-thru being closed on extremely cold days. The overall management seems ineffective, as the staff often appears untrained and inefficient. This lack of leadership and poor customer service needs urgent attention. I strongly suggest reviewing and improving the pharmacy's management and operations.
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December 2023 by Linda R.
I really like Walgreen especially the sales , I also like the coupons. Pick up is easy and convenient.
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November 2023 by Stiv M.
I have drug coverage through my wife's insurance. Walgreens' system says that coverage was terminated when she changed jobs 2 years ago, even though my insurance company has confirmed that it's still current. So each time I need a prescription or a vaccine, I go through this same circular discussion. I show them my proof of coverage, they look at their that computer says I'm not covered. And no one at Walgreens cares.
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November 2023 by Gardner J.
Did not fill my prescription for Covid antiviral! My regular pharmacy was out of Paxlovid so I called this Walgreens to transfer the prescription to be filled. I was told it was no problem, gave all my contact information, name and number for my regular pharmacy, and was told it would be done. 4 hours later, no prescription, no record of my call, the person I spoke with argued with me - told me if I had called there would be a slip of paper with my information. My regular pharmacy was closing in 10 minutes so I asked if they could call and take care of it, explained the urgency that it was a Covid medication. I was told the pharmacist was on break so it would have to wait until the next day. Unacceptable for a giant pharmacy chain to drop the ball on doing their main job, to fill prescriptions!!! It was their error for not following through with contacting my pharmacy, they should have been able to call before it closed. Forcing someone with Covid to wait until the next day for medication is unacceptable when it was their mistake. Walgreens does NOT care about its customers, it is not interested in anything other than making money.
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October 2023 by kim m.
My review is for the pharmacy at the corner of Oak Park Avenue and Madison in Oak Park, IL. The pharmacy technician told me it was too late to fill my prescription. I arrived an hour before closing. I was given the addresses of two 24-hour Walgreens pharmacies. Neither of the locations provides 24-hour pharmacy service. I was sent on a wild goose chase by an indifferent pharmacy technician. My daughter had had four wisdom teeth removed. We drove around aimlessly and had to wait until the next day to fill the prescription. Why doesn't the staff at Walgreens know where to find a 24-hour pharmacy in the area?
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September 2023 by Val Q.
Only added a star because I had to. Long line, went faster this time. Rude cashier. What's wrong with a lil patience and kindness For the customer.
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September 2023 by Jim Z.
Pharmacy consistently runs out of basic medications and takes forever to restock. Pharmacy staff is incredibly unhelpful. Had an emergency today and needed a refill for my son and just created a whole bunch of hoops to jump through.
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June 2023 by Steven D.
Feels like they are making the drugs back in the pharmacy room. Dang thing took 5 minutes till somebody was at the counter and another 10 looking for my prescription.
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May 2023 by Julie L.
It's like USSR in here. So slow, always a long line no matter the time of day, and only one checker. Walgreens needs to hire more employees so that they provide better service.
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May 2023 by Brie B.
The PharmD himself was great and timely but everyone working around him is CLUELESS. I was given the wrong prescription on a "Dispense as Written" script and now have to wait an additional 5 days. I scheduled a vaccine as well and no one knew what to do, it took 3 tech's to finally figure out I needed to go off to the side and fill out more paperwork... which I ALREADY FILLED OUT ONLINE! So, don't waste your time being proactive and fill out the questionnaires prior to coming in, because you'll just have to do them again on paper. & the girls who work there were whispering and laughing while someone else was trying to help them at their station... like it's funny you don't know how to do your job, right? Overall, bad experience at this Walgreens pharmacy.
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March 2023 by Larry S.
More often than not you are confronted by panhandlers who will ask for gift cards if you don't have cash. Also, Walgreens would rather we stand in line no matter the time of day rather than staff their pharmacy appropriately.
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March 2023 by Nancy H.
If I could give zero stars I would . . . extremely rude pharmacists . . . they have gotten prescriptions wrong . . . don't fill essential medications on time . . . wait on hold for someone to answer the phone a minimum of 20 minutes and then they have no idea what they are talking about . . . several times have given my husband the wrong prescription.
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March 2023 by Sean Z
The masseuses here will give you a happy ending if you ask
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March 2023 by Ivan Valdez
My friend has been here before, would recommend!
