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March 2017 by Tina Benesh
Everyone at FNB is welcoming and friendly, always ready to help! Joy S. helped me out yesterday and she really took the time to explain everything and answer all my questions! FNB rocks!!!
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February 2017 by Elizabeth Marzluf
I love this bank as it is small enough to treat you as a friend and family.
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January 2017 by Jean Stanley
I enjoy going to First National Bank because they don't have a large turnover of employees. It's really nice because you get to know everyone and get a really personalized experience.
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December 2016 by Roger Cooper
First National Bank of Waterloo is a great bank with reasonable fees. I am very satisfied with the quality of service they provide when I come in.
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September 2016 by Kimberly Beckley
I have my Commercial Business account with them. Everyone on staff is completely friendly! Cannot express how helpful they are as well. I've had to call in for help identifying a few transactions and they have been prompt with service and not at all made me feel like a burden.
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July 2016 by Kyle Harbor
My husband and I do our banking at the downtown bank. The tellers are the best! They are so nice and friendly and act like they care when you come in.
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July 2016 by Becka Lambert
The staff is amazing! They always make sure to know you and your family! Absolutely no complaints about any of the branches of this bank!
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July 2015 by Janice Wellen
I have no problem with the employees at the bank. They always set an excellent example in customer service and I've been pleased as a member. My money is in good hands.
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July 2015 by Meredith Speller
I enjoy banking with First National. The employees set an excellent example in customer service and how they should treat clients. Very pleased.
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July 2015 by Manuel Rivera
I enjoy the custom designed checking accounts. It allows me to change something if my life circumstances or financial situation changes. FNB has done a great job handling my account.
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July 2015 by Yiu Jang
All the employees at the bank have always made us feel welcome, especially after we've been banking elsewhere. The main branch staff is just fantastic, particularly Cathy.
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July 2015 by Terry Tate
I've been coming to the branch for years now and all of the tellers are friendly. They even call me by name when I arrive. Great experience.
