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January 2024 by Google user
Business rep was good and easy to work with. I already had an idea on mattresses for my kids but still needed to try a few out. He didn’t mine I had four kids in the store while looking which helps families with young kids. I would go back again.
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November 2023 by Jerome Rogers
Nothing that stands out, just your typical mattress store. However, it's never good to advertise products on your website that you don't physically have in your store. I wanted to test out an advertised item that wasn't in the store. When I asked the salesman about it he looked so surprised ?
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October 2023 by Betty Parsons
I needed a twin mattress for my second bedroom. A young man named David showed me my options. He was helpful, friendly. If I need to get another item like that. I'll go to Mattress Firm.
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October 2023 by jim sellers
We had a great visit and learned a lot about mattresses from Jim. He is very pleasant and knowledgeable on the products! When we are ready, we will be back to see him.
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October 2023 by 8john b
Sales man initials were JBHelped me out with picking the right mattress for my son and explaining the warranty. Sale done at 5pm on 10/21/2023
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September 2023 by kyle winkler
David Witt is amazing at the Shiloh store!He taught me and my wife so much about sleep quality and with our new setup our sleep is better than ever!
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September 2023 by Lisa Kronsberg
Service was very good. I was shown choices that met my criteria and picked a mattress that was very comfortable and in my price range.
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August 2023 by Sergio delgado
Service was fantastic wow didn’t feel I was pressure to buy he show me different kind of matters styles of bases JIM (store manager) you the man I will recommend anyone to go to your store THANK YOU FOR EVERYTHING
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August 2023 by Taylor Grieco
I moved from out of state. David Witt helped me with recommending a mattress without even seeing or feeling it. I explained that I like a firm mattress and have some back problems. He was able to quickly recommend something I would like and the delivery process was very easy! He had my mattress delivered the same day I got the keys to my new apartment. This all happened a year ago, and I am still very happy with my mattress. Highly recommend working with David :)
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August 2023 by Denny Garrison
Absolutely terrible experience!1. Poor Customer serviceI literally walked in and watched the guy play on his phone for 15 minutes staring at him and acted as if I was a burden.2 Professionalism was straight vacant he also advised that mattress could fit in my car which I had out front. He literally got paid went in the back grabbed my mattress and stuck it outside the back door and gave no assistance to load up just closed the door and got back on his phone.3 Overall experience was a disaster will never do business with these guys again.
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August 2023 by Mark Ganger
Came in after in laws bought new bed to see what we could find. Came away with the eco pro smart base and a hybrid cooling medium for me and a plush for the wife. Very satisfied.
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August 2023 by Timothy Harris
David was very knowledgeable and informative, as well as considerate when perusing different options that best suit my needs. I learned a couple things in the process, which was a nice bonus.
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August 2023 by Taylor Reno
David was super sweet , professional and educated! I told him exactly what I wanted and he showed me exactly that. Excited about my new purchase.
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August 2023 by Cale Ward
Still sleeping on the same mattress and adjustable base David hooked us up with 2 years ago! He checks in with me to make sure everything is good from a purchase 2 years ago and makes sure we are still happy with it ? ?️ ???
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August 2023 by Taylor A.
I moved from out of state. David Witt helped me with recommending a mattress without even seeing or feeling it. I explained that I like a firm mattress and have some back problems. He was able to quickly recommend something I would like and the delivery process was very easy! He had my mattress delivered the same day I got the keys to my new apartment. This all happened a year ago, and I am still very happy with my mattress. Highly recommend working with David :)