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April 2024 by Michelle Kingston
Very nice staff and manager Jesse? took care of my order being timed. Thank you for great service!
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April 2024 by Tess Huiras
This is the worst Pizza Hut location I’ve ever been to. They have a new register they can’t operate. Gift cards don’t work here. I would suggest Peel’s or Dewey’s.
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April 2024 by Dennis Williams
Small but effective and nice services
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April 2024 by Malissa Dunn
Great food and even better customer service!!!
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March 2024 by 2009HUB
This is probably the best run Pizza Hut we have ever visited. The staff is always friendly and polite, the service is quick, and the place is immaculate. Kudos to the manager and her staff.
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March 2024 by Shay F
I want to show my appreciation and gratitude towards Jen (the manager) and the entire staff at O'Fallon, IL. Pizza Hut. Sometimes establishments forget that good service is just as important as the product. Thank you for your world class service. Your hard work is noticed, valued & appreciated.
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February 2024 by William Souser
They know how to make pizza!
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February 2024 by Jay Bayne
I mean it's pizza hut.
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February 2024 by Brandi Browder
Pizza was ready on time. I was greeted as soon as I walked in. The buffalo boneless wings were good. Overall, no complaints.
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February 2024 by Aletha Owoseni
Omg!!! The staff is wonderful, kind, and patient. One team by the name of Jennifer, every time I phone my order in, she knows me by name and then says, "Will your son be picking up your order. She knows his name as well. I recommend this store best service ever.
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January 2024 by Taylor Witges
I ordered from here when they were open.. forty minutes later, they cancel my order. I don’t understand what’s so hard about doing your job when you’re getting paid to do it.
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January 2024 by Sue Kline
The pizza at this location is the best! Pizza is always delicious and staff is great.
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January 2024 by R2 Gurus
It was a cold snowy wintery night and we decided to order some Pizza Hut and I have to say, the store manager turned out to be a true gem. Short handed and running behind, she was delivering food to the hungry masses as quickly as she could. She was unnecessarily apologetic to us for running behind schedule. We appreciated her cheerful demeanor and were by no means put out. Our food was hot and tasty. She also returned later after realizing we had not received our dessert. I am very impressed with her customer service and she’s a solid 10 in our book. Thank you very much!
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January 2024 by Mindy Grider
Delicious food and great service.
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December 2023 by Gina Prevett
I was having problems using a coupon code in the app. The owner/manager walked me through how to submit my order, but I still messed it up and just went to the store, which was close by. She not only helped me place the order but she ended up giving me the rest of my order for free. I was shocked. So unexpected. I think she was doing it because I had so much trouble with my order, but the customer service was fantastic and THEN went even a step further. Every time I've talked to this manager on the phone, she's been super nice and professional. Highly recommend giving them a try!
