Toolen's Running Start is a popular running store known for its excellent customer service and wide selection of shoes, gear, clothes, and supplements. Customers appreciate the knowledgeable and patient staff who take the time to understand their needs and recommend the right shoes. Many reviews mention that the staff is friendly, helpful, and treat customers like family. The store is praised for its quick assistance and clear communication about policies, including the no-return policy on worn shoes, which is explained upfront. Customers have successfully exchanged shoes for better fitting options and found shoes that alleviate issues like knee pain or provide comfort for long hours of standing. Although the store has a no-return policy for worn shoes, the exchange process is straightforward. Overall, Toolen's Running Start is seen as a trusted and welcoming place for runners and non-runners alike, offering great products and personalized service.
