-
March 2024 by Kristen Kunkel
always professional and quick
-
March 2024 by Shannan Brown
Staff is very friendly! Service is always fast and efficient.
-
March 2024 by Sharlene Jones
Great place to get a oil change
-
February 2024 by LaToya Nicholson
Friendly & helpful staff
-
February 2024 by Kristy Co
The 1st Valvo had a long line of cars but the tech came by fast enough. Made me jump & he was very kind. So I found out there was another location a mile away. I drove by and saw no cars & was in and out there in 15-20mins. Prices are comparable to others
-
February 2024 by awesomedrock g
Great guys to talk to cheap easy usually a 30-45min wait better than laying in my gravel
-
January 2024 by Christina Bullion
I love going to have my oil,transmission,radiator or any other service done by the valvoline oil service in ofallon off US-50 across from BP and down the street from memorial hospital
-
January 2024 by S M
Great service, but economy has been so bad between 2021-2023 that I cut back on oil changes.
-
December 2023 by Brian Cain
Let me tell you, getting your car serviced isn't usually my idea of a good time. You wait forever, feel lost in technical jargon, and leave wondering if things were actually done right. But Valvoline Instant Oil Change O’Fallon completely flipped the script!From the moment I pulled in, I was greeted with friendly smiles and efficient service. No appointment needed, just hop in line and within minutes, a technician was already whisking my car away. I barely had time to finish my podcast episode before they were tapping on my window, oil changed, filter swapped, and ready to roll. Seriously, fastest oil change I've ever experienced.But speed wasn't all that impressed me. These technicians know their stuff. They explained everything they were doing in clear, concise terms, and answered all my questions patiently. No upselling, no pressure, just honest advice about what my car needed. Quality products and meticulous attention to detail had my engine purring like a kitten afterwards.And did I mention the outstanding customer service? Everyone I interacted with was friendly, professional, and genuinely interested in making my experience a good one. It's rare to find that kind of service these days, so it truly stood out.So, if you're looking for a fast, friendly, and high-quality oil change, head to Valvoline Instant Oil Change. You won't be disappointed. Five stars, hands down!
-
December 2023 by Ryan Shaughnessy
Beware if using services any service other than oil change. They talked me into new battery. Installed it by hammering cables to attach to new battery. Took it back when car wouldn't start without being jumped. They damaged the cables. Employees blamed alternator even though no history. Horrible customer service - deny everything, make no attempt to fix and hope they go away. Never again. Working with children is just a bad idea. They run thru employees and hire people who are incompetent and inexperience and take shortcuts.
-
December 2023 by Lisa Sterling
Friendly staff, quick and good serviceIn and out pretty quick. Never a disappointment.
-
December 2023 by Bianca Mohammed
Pretty good service. I thought that would be all day because of the line. The all lady crew got me in and out under 20 minutes. Super cool service.
-
November 2023 by R
I always do my own oil changes, but after moving here my apartment complex doesn't allow auto maintenance in the parking lot. I took it in for an oil change, I had to correct them on the oil they were about to use, and today when I went in to change my oil at my friends house, my splash pan is missing. That's at least $100 to replace. They are insanely expensive to the point where you're better off going to the dealership if you can't do it yourself.
-
November 2023 by Steven Roller
Long wait in line but great service once inside.
-
October 2023 by Anastasia Carmell
Excellent experience getting a quick oil change. Chris took great care of me and was extremely helpful. He took the time to answer my questions and still got me out of the shop promptly! I would go back to this location because of the service he offered. Solid!!Service: Oil change
