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February 2024 by Ray Poonski
Best pharmacy service I’ve experienced. Fast and excellent !!!!
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December 2023 by Khloe Danielle
wth.. they are sooo slow. i printed pictures out and they were very simple pictures. it took them forever to actually give them to me. they were ready and they decided to get them to me an hour later.
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December 2023 by J L
Awful. Little blonde girl pharmacy tech really doesn't care. Fortunately there is a CVS close by.
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October 2023 by Donna Lovett
Only once they had ready. They never have my orders ready . Cancel the wrong cholesterol cancel and refill the wrong prescription. I ordered my husbands insulin and went to pick up they did not have. I asked them why they didn’t say so that night I ordered, and I asked them if they could call another Walgreens and they told me to and I told them they knew what to say, next thing they said they would have some insulin tomorrow, I told them my husband needed the insulin that night, then one said they had the shipment in, but haven’t checked in, then the said they could get it filled in a few hours and they would fill it, I told them I would not sit 3 hours around, next thing they filled it, I went to pick up one that was suppose to pick up, they canceled it because I wanted 90 days and the Doctor put lt in for 30, so why would you not fill the prescription . I can’t put up with this. There is more. But I just have to go to another vet,.
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September 2023 by Kayla Carter
If I could write a review and leave no stars I would. We loved Walgreens in Belleville but in OFallon the pharmacy is a nightmare. They are constantly running behind, they will tell you a time and keep changing it and not fulfill their promise of when it will be ready.For myself I don’t care but when it comes to antibiotics for my child/children idc what you have to do you said it would be ready I expect it to be.We are transferring our prescriptions due to inconsistency. Avoid this pharmacy if you can.
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August 2023 by Leigh Maxwell
This location does NOT prioritize scripts for outpatient surgeries. I was told evening or tomorrow was the best they could do at 11am.
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August 2023 by Jess Dahm
Your pharmacy & pharmacist are a JOKE. 5.5 hours behind, y’all can’t answer the phone, and when you do it’s ATTITUDE with a hang up. Y’all are garbage.
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April 2023 by Crystal Murphy
For being the busiest Walgreens in the area, all the workers and pharmacy staff are super helpful, caring and efficient. The pharmacy manager is the kindest woman I’ve ever met. I love this store and I appreciate how hard they work everyday to help every person that comes in! I understand why the wait times can be so long. It’s because the service is amazing and everyone want to come here to shop great deals and get their medications!
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January 2023 by bluegreenfields
A few workers are rude and dismissive when there are issues with refill(Which is VERY often). I switched to Fairview Heights Walgreens and it is so much better. I understand understaffing is a real issue and very stressfull, but treating people who *need* the refills so crappily is not cool. Yes, the drive through line is as slow as other reviewers say. The non pharmacy staff and the rest of the store is perfectly fine.
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January 2023 by Nicole “Nicci” Bergrath
Employees are usually all really helpful (especially the lady that runs cosmetics) except one lady who pretty much refuses to help anyone find anything despite being a stocker. I needed help finding a product and she was kind of rude, then when I went to look again I heard her being rude to an older guy who needed help finding something. I don't even work there but ill help those that need help if I know where a product is. But besides her everyone seems very nice. I've never used the pharmacy so I can't speak for that aspect.I do however really wish they'd invest in a self-checkout system. Their lines tend to be long and because of older folks (not disparaging them it's not their fault but it'd be nice to have the option of self for expediency's sake), the lines can take a bit. It surprised me when I saw the cvs has one but they don't because in my mind cvs is akin to Walmart while walgreens is more like target.But overall seems like a great place. I prefer it to the messy and confusing cvs.
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December 2022 by G Capel
I have been put on the hold for 2h 40min now.Last month I visited at store. Two cashers were chatting during their working shift time behind the counter. One long hair, middle aged Caucasian lady and other short hair young Caucasian lady were talking how they are gonna get day off.I had been waiting in front of casher for 5 min or so and wonder how long it would take for them to come over. They looked at me and still did not come. I wonder if they did not want to help colored people or all people should use self check out.Well, I wish I could unless I need to pick up my PHOTO. Eventually other nice lady who were supposed to go home came out to tell them to help me out. This store is mess. I live in nice neighborhood but feel like living not.
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December 2022 by Reginald Porter
Just like all the other reviews. Pharmacy socks! You will be on hold and get hung up on several times. I was on hold and went in. Only 1 person in front of me and several personnel working. I watched the tech that was waiting on me look at the line,hang it up (on me) as the phone was right by me. My docs office said they get hung up on as well.
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October 2022 by Matthew
I experienced first hand why so many one star ratings at this Walgreens in O’Fallon IL. Unprofessional pharmacy rep. Rude and obnoxious. Absolutely no one near pharmacy when I showed for a vaccine. Made the appt week ago. Did not save email from Walgreens after making appt. Showed on time for shot. They did not have me in shot list and refused To give shot despite fact that no one else was in pharmacy area for ANY reason. Rep was rude and unfriendly.Upon leaving, I called my primary care manager at hospital. They informed me to come in for vaccine in an hour. I showed up 30 mins later, checked in, and had the vaccine within 5 minutes. If a hospital can do it so easily and professionally, so can Walgreens OFallon.I AM DONE WITH WALGREENS!!!!
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September 2022 by Trevor Juenger
This walgreens sucks.I have a toddler who needs medication. We had our pediatrician send the prescription 4 times and call it in personally.Every time we call Walgreens they put us on hold for 10 minutes then hang up.Another time, they insisted that my wife was making it up.Went there in person and the snotty woman said their phone lines were down and there was no way to check a voicemail. I should just take my daughter to the emergency room and get a written prescription if I want her medicine.Absolute garbage people. Heartless. Go anywhere else.
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September 2022 by Hannah Kennedy
Worst Walgreens pharmacy EVERRRRR. I have went to one's from KC to this one and this one is horrible. Always a constant wait;like 40+ wait everytime, and now I have been officially been trying to get my medicine for 5 days and they always have a sign up saying closed or block the drive thru. Not an issue for a normal able person but someone disabled or on crutches cannot deal with this bs all the time. Then I call to see why the drive thru is closed and am told "ummm..they closed it for some reason" ???♀️ No DUH