Big Creek Custom creates one-of-a-kind personalized items and keepsakes. They specialize in gifts for hard-to-buy-for people or corporate thanks, offering personalized SS cups, knives, glassware, hats, and leather products. They have created hundreds of custom landscaping stones for yards and gardens, each with a personal meaning. Headstones and pet memorials carved in natural stone are a popular and affordable alternative to marble. They use two types of lasers or a special sand etching process for their work. Customers report that the crew is amazing, very nice, and easy to work with. They listen to what the customer wants, send rough drafts for approval, and turn out a quality product within the time frame. Their work is described as wonderful, top notch, and capable of creating emotional keepsakes like engraved memorials. Many customers highly recommend the business and continue to order. There was an unfortunate situation where a customer felt a PayPal transaction fee was handled unprofessionally, stating the fee was not communicated upfront and created a disagreement. Despite this, the customer acknowledged the business itself is beautiful. Overall, the business is praised for its quality, responsiveness, and custom work, with strong recommendations from many clients.
