About Franciscan St. James Health - Olympia Fields: Emergency Room
Franciscan St. James Health - Olympia Fields: Emergency Room is a hospital that many patients find to be caring and efficient. Visitors report that the staff, including registration, X-ray, ultrasound, nurses, and doctors, are wonderful, kind, and respectful. Several reviews highlight that the staff goes above and beyond to provide thorough care, making patients feel well taken care of and calm during stressful situations. Patients appreciate that their wait times are generally reasonable; some mention being in and out within a few hours, especially considering the busy environment. The care provided by doctors and nurses is often described as very nice and attentive. One reviewer shared that the staff was helpful in managing their child's head injury, and another praised a PA for her quick and attentive follow-up, even resolving prescription issues promptly. However, there are some concerns about the waiting room, which some found to need better cleaning, especially when crowded. Despite this, many patients express confidence in the hospital’s care and say they would return if needed. Overall, the hospital is viewed as a reliable place with friendly staff who provide quality care, making it a preferred choice despite occasional criticisms.
They had an elderly woman sitting in the waiting room head spilt wide open and she just bandage and bleeding and she been sitting here for hours !!!! TERRIBLE!
June 2026
I love this hospital they take really good care of me and my family. Thank you
May 2026
So horrible, they take forever with a question they forget things. They have an attitude and this place if filthy I mean absolutely disgusting. Why are they even still open??? If I could there would NO STARS at all.
