GameStop is a home base away from home for gamers. It is the spot for new and used video games, consoles, controllers, and accessories for all major systems, including retro gaming. The store also carries trading cards, sports cards, Pokemon cards, and other collectible card games. It offers a wide range of gaming, anime, and pop culture merchandise like collectibles, action figures, apparel, and board games. Customers can sell or trade in old consoles, games, accessories, and phones for cash or store credit, and the store now buys PSA graded collectibles. The store receives consistent praise for good and very helpful customer service. Employees are described as absolutely awesome, truly knowledgeable, understanding, patient, friendly, and honest. Staff are noted for helping customers find items, searching for titles at nearby stores, and expertly guiding those unfamiliar with gaming. Customers appreciate the clearance sections and report saving a ton of money. While some store policies receive occasional criticism, the overall sentiment highlights a refreshing and helpful shopping experience.
Used to work here and im glad they kept up with the vibes. The gentleman who helped me was super nice and educated with the information I needed for the announcement and clarity for Borderlands 4 I appreciate, keep it up.
July 2024
Good customer service. I don't like some of their policies that they change like you can't use your points for purchases on gift cards. Other than that, really good customer service. Very helpful.
January 2024
The man I think his name was Ki was extremely helpful
