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“I’m back at State Farm… Had State Farm for 44 years switched a couple of years ago, but the price kept going up. Alix was very personal and made me feel comfortable enough to come back. I love having an agent I know who has an office that I can visit and will send me detailed paper bills every six months. I’m old school but car insurance is important . Alix was great and assured me that he was there and would answer any questions. Not just a blip on my smart phone..Some I now know.”
“I trust this office with my entire family’s insurance and financial services. Great place to be and staff is super friendly and understanding! Keep it up yall!”
“My wife and I switched from another insurance company a few years ago. Our first contact was Marlene, but everyone who I have had to talk to has been very helpful! I never feel like I am being rushed off the phone, and am made to feel like a valued customer. Another great contact is Lisa
I would strongly recommend anyone considering auto and or home insurance to go with your agency. I switched both to you at that time”
“Daisy is always good with letting me know when policy changes are applied and so friendly! Highly recommend Michelle’s office for the comfort of good service!”
“State Farm—and Colleen Caul in particular—were very responsive and helpful in handling a claim I had to file for my vehicle. Organizations and individuals are truly put to the test when real problems arise. Colleen and her team demonstrated a genuine commitment to resolving the issue, always acting with the goal of helping and finding a solution—and always in a courteous manner. Thank you.”
“Excellent and very professional experience working with Sandra at State Farm. She helped add my son to our insurance policy, and made the entire process incredibly smooth and stress-free. Sandra took the time to explain all of our options, answered every question clearly, and made sure we got the best possible rate. I have always had such a positive experience with this office and appreciate how helpful, professional, and knowledgeable they are. I definitely highly recommend reaching out to Sandra or to anybody else at that office!!”
“Ken and team are magnificent in the work they do. They were able to review all old policies and not only match the policy where needed but also bumped up your coverages where needed the most. I would recommend you reach out to them for all your insurance coverage needs.”
“It was a pleasure working with this team. I went with this location because i was recommended to them by a friend and I’m really glad that i did! I worked with Adaliz and she was very knowledgable! She managed to save me a pretty penny with my new coverages! I couldn't be happier!”
“We remain grateful for the attention Tim Kaverovskis and his staff give to their customers. My recent involvement in a traffic accident was made a little less stressful because of the State Farm staff. They listened, they answered questions, and always followed up in a timely manner. Tim, Lisa,Stephanie, Marguerite, and Angie thank you so very much for you help. The Wilson’s”
“brittany was soo nice over the phone she does an amazing job explaining each policy especially as a first time buyer she helped me get a policy that best fits me and protects me and my family!! ask for brittany”
“Rhoda was great handling my commercial insurance. Very polite, patient, and knowledgeable. A+ rating and I'll be recommending her to others in the commercial trucking industry.”
“I would like to take this opportunity to thank my wonderful agent Wendy Elmlund at Evertree. She has been so helpful and supportive from day one my wife and I have been working with her. Now members of my family want to work with her also. Wonderful agent and company. God Bless”
“Best insurance office to deal with Alaa is very nice and very knowledgeable and respectful man !! Right people straight people. Thank you Mr Alaa for helping me your the best 🫡”
“Just want to say what great customer service Peter gives I had my old insurance for years and every 6 months my rates just kept going up and up I didn’t know what to do especially with my unfortunate financial situation he found me such an amazing deal on my new plan prolly about 50 bucks less a month then what I was paying thank you for all your help Peter truly appreciate when you can find someone to go above and beyond to accommodate any situation and I’m grateful for your help. If your looking for great customer service and great prices ask for Peter”
“I met with agent Chris,he was so helpful and polite. Chris worked very hard to get me most benefits for my needs at the most reasonable amount. He was a pleasure to work with. Thanks,Brenda Ward”
“Always there when you need them,at Audrey mcfarlin state farm I always get excellent help,,and all of her staff is awesome , Angelica, Kristina,love this group of people”
“I am a totally satisfied customer. From the minute I was greeted by the friendly staff and eagerly met my needs. I was not rushed and fully understand my policies for both homeowners and auto insurance. Their prices beat all quotes I previously received. I highly recommended this agency.”
“Just to let you know, the business is in great hands while you're out cruising. Kim was wonderful working with , in the purchase of home owners insurance for our new home in New Lenox. She's has a great personality and is knowledgeable as well. Everyone in your office was welcoming and friendly. We feel lucky to have found an insurance office that's open for business and in close proximity of our new home.”
“Jennifer Allen both on the phone and during my in-office visit was courteous, professional, friendly, and informative. She answered all my questions and helped me update my policies. She guided me through setup of Drive Safe and Save mobile app as well.”
“I had such a wonderful experience getting my insurance! Everyone was so kind and helpful, and they made the whole process easy and stress-free.
A special thank you to Anna Mendoza — she was absolutely amazing! So patient, professional, and genuinely caring. She went above and beyond to make sure I got the best option. Highly recommend this team!”
“Diana was super helpful and got us back on track. Everyone at this location is great. We have had services though this office multiple times over the years. Highly recommend.”
“Chelsea B was awesome! She had amazing customer service and saved me a ton of money from my other policy. I’d recommend her to anyone looking for not only the best deal but person to work with!”
“Whether it was filing a claim, adding/changing coverage, or questions about my bill, there has never been a time that I have called and received less than exceptional service!! This has been my State Farm office for the past 5 years and the service has been the same throughout this time! Everytime I call, no matter who I speak to, everyone is pleasant and have always helped me get what I need; no matter what it was. If you are looking for consistently good service you can find it here!”
“Sherry at State Farm has contacted me several times as a new customer to ensure that I don’t have any questions on my policy and to let me know various things my policy can cover. I appreciate the guidance and the customer service to ensure my satisfaction.”
“The staff at this location is pleasant and Kind. I have been with them over 10 years and have never been disappointed.
Thank you for taking care of me and my family.
Best Antoinette Hayes”
“April was great, made the process of getting a quote and policy super easy. She explained what everything meant and answered all my questions I had. Great experience, highly recommend!”
“Veronica Limon was amazing! ! ! She is VERY knowledgeable and knows exactly what she’s doing! She helped me get great auto/renters insurance coverage and prices! I was originally with progressive and I made that switch to Allstate Insurance!”
“Ryan was amazing. I called in due to an issue that I had tried to resolve several times and Ryan was willing to help. He was communicative and relatable. Ryan not only listened but he took action.He provided me with options and asked what worked for me. I am grateful and thankful for him being a person and not a salesman! Thank you Ryan for being an amazing human! Many blessings to you!”
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“Truly a great agent, who is always helpful and informative! My husband and I have been insured by Statefarm for a few years now and we have bundled home and car insurance, which also gives you an additional discount. Definitely recommend it to everyone who is looking for insurance company!”