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November 2023 by E B
I really don’t like leaving a negative review and never have for any business. Unfortunately the lack of follow up to address issues in the women’s locker room is unacceptable. The gym and staff overall are five stars. I have been a member at the gym since it opened. Martin and Aaron always are extremely welcoming when you enter. Equipment on the floor is good and for the most part is fixed after some time. Unfortunately that is not the case with the women’s locker room. Apparently female members are not valued. The sauna breaks down on a daily basis. The excuse given is people poor water on it. No one ever pours water on it. The equipment will even shutdown when you are in it. This has been occurring since the club opened and the frequency of it occurring has become a daily issue. Staff have stated it is the number one complaint at the club. This is also really unfortunate that the staff have to deal about the constant complaints regarding it. Replace it! In addition to the sauna, the scale in the women’s locker room has been broken for at least 5 months and locks on lockers for over a year. Membership rates were increased stating costs for repairs as the driver. Apparently the club does not value female members as many in the locker room express their constant frustration with these issues not being addressed.
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November 2023 by Katherine Drozd
OK I didn’t realize my membership expired. When I went to the club last week, they charge me five dollars extra because my contracted end. they never told me. I think there is need to be a system where your contracted ended to remind you to renew your membership! The club is very nice and clean and it’s great to work out.
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November 2023 by Sarah Osman
Not a good first impressionI signed up for the 3 day pass and came in. Was denied being able to work out without “an appointment” despite having an active pass and already making the trip. Alternatively, I asked to just tour the space so I see if I want a membership here and they did not let me do this either because i need an appointment just to take a lap around the place. I don’t see myself getting a membership here.
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November 2023 by Gabriel Gamboa
love this gym! it has everything you need and more! for the price of memberships it’s an amazing value. Along with that if that wasn’t enough, the staff is absolutely amazing and incredibly helpful. ESPECIALLY Martin in the mornings, he always goes above and beyond & takes care of me and helps me out anytime I have questions or need something. would give 6 stars if I could
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October 2023 by J H.
There are a lot of great things about the Edge. The classes are really great and there is a class to fit everyone's needs. The women only gym is great and not very crowded.
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October 2023 by Victoria C.
Consistently mischarged for personal training. I am never given a reason as to why I'm just given the run around. Do not sign up for personal training unless you plan on being mischarged more times than you've been correctly charged. Beware!
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October 2023 by Demetri Sacha
It's a real shame, because I had originally liked this gym, but it seems that they chose to be an overglorified planet fitness, as a particular worker at this location is committed to making it impossible to workout here for a serious lifter, while nagging expected sound and even going so far to kick me out. It's an ok gym if you're a casual gym goer, but for anyone above that point in their lifting journey, steer clear.
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October 2023 by Ismail Alarab
The gym facility is overall great. Only thing that I don’t like is what I encountered tonight, which is an Edge Kids matter of concern.I have memberships for both my children, and I went in with 1 child to EDGE kids for a 30 min service for the daycare supervision and was told while walking in by the employee laying down, “ We are maxed out, we are not accepting anymore kids!” I never knew their was a max out limit and I also stated to the employee I will not be longer than 30 min and she said with very poor attitude, “No, we are maxed out and there should be a sign in front and staff should have told you.” This is very concerning considering we trust these employees to supervise our children while we enjoy the gym facility.This is something that should be informed to consumers upon registration for our children. This is the first time I’ve heard of this and it is very disappointing to find out about this Rule upon this encounter and not prior to registration.Very disappointing for those parents with very busy schedule to have to encounter this.I will be discontinuing my membership for my children - Edge kids, and keep utilizing Xsport for future supervision services, while I enjoy my training for the 30 min. Please utilize this review as construction criticism for future parents registering their kids. Besides this matter, the gym is very clean and great value.
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October 2023 by Smitty Willis
I’ve come in with a friend and while I love the atmosphere I recognized a guy who got suspended from the UFC after 1 fight and failing a drug test. Testing positive for steroids. Another friend of mine told me he told her he was new to the gym and that he was on the Dallas Cowboys if you look him under Lorenzo “the dream killer” Hood you find articles about his MMA suspension. Why is someone lying to get people to sign up for personal training?
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September 2023 by Mary Jo Cross
My husband, Jeff and I recently joined The Edge. The entire staff is extremely supportive and helpful. We also are pleased to be working with Linda and Lorenzo for training and encouragement. We are so happy that we joined The Edge. We would recommend this facility to anyone. Lorenzo was very helpful and insightful in getting us started and keeping us motivated every time he sees us.
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September 2023 by Ken Milosovic
I come here every day and not once has the person looking at the screen when I scan my tag every day mentioned that they had an issue charging my card. $88 in late fees later they thought it an opportune to time to bring it up.Update: 8/20/23 6:13 pm I am in my car & just walked out of the gym. You tried to charge me late fees just now. I just updated my card when you charged me $80 in late fees originally, with a working card. This is the shadiest business & gym I have ever dealt with by a long shot. Have your manager reach out to me to process a refund for the $80 you’ve falsely charged me or I am canceling my membership.
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September 2023 by Janell Donegan
I joined Edge Fitness, and I love it! One of the reasons I love it most is Linda Maurella, she is an outstanding trainor, and fitness instructor. She has helped me in so many ways, I can’t say enough about her, but to sum it up AMAZING!
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September 2023 by Manaal Maali
I have been with edge fitness in Orland Park since the day it opened. I have been consistent throughout my years there. I go five days a week. If it’s a good week I go six days a week. Even though I did see results, but I had a very slow pace I didn’t feel accomplished, and at one point I felt like I was going to give up and cancel my membership and then I met Lorenzo also known as Zo! This guy here, a personal trainer at edge fitness has changed my outlook at working out in every possible way. I have been training with him for the past 3 1/2 months. I have dropped about a little over 12 pounds, and yes that’s not that much in pounds over that course of time but I have lost body fat and gained muscle and I can see the difference in a lot of the clothes that have not fit me prior to me working out with Lorenzo. He pushes me hard, challenges me, makes me do things at the gym that I’ve never thought that I can ever possibly accomplish doing. I feel more confident in myself, and I can actually look in the mirror and tell myself I look good and feel proud, and this is all thanks to him believing in me and motivating me to go the extra mile. ?????
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September 2023 by Tiffany Ward
My personal trainer Enrique is top tier! Always professional, courteous and encouraging!! I look forward to our weekly sessions. The workouts and meal plans he provides keeps me on target with my goals and makes working out on a hectic schedule easy! He is literally the best! If you get lucky enough to get a spot with him, take it! He has helped me stay consistent and encourages me weekly to challenge myself! I couldn’t imagine training with anyone but him, 5 star service every time!
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September 2023 by Worood Shouli
I sometimes hate this gym but it has two crown jewels that I cannot deny; the women’s room and Linda Maurella!Linda's personal training service is absolutely outstanding! What sets her apart is not only her expertise in crafting personalized workout plans that perfectly align with your goals, but also her incredible ability to make you feel empowered and valued throughout your fitness journey. It's like having a dedicated friend cheering you on every step of the way. I was really hesitant to invest in training services because it’s very expensive and results aren’t guaranteed but I can honestly say that training with her was priceless!Linda's honesty shines through in her approach – she'll tell you what you need to hear, not just what you want to hear. Her kindness and positivity create a welcoming environment where you feel comfortable pushing your limits. She's a true embodiment of determination, and always pushed me beyond what I thought I could do and I needed that.I can't recommend Linda enough. Her unique blend of professionalism, genuine friendship, and unwavering dedication made her personal training service a transformative and enriching experience. If you're looking for someone who not only helps you achieve your fitness goals but also becomes a cherished friend in your journey, Linda is the best that Edge has ❤️❤️