-
January 2024 by Joan Chepon
TERRIBLE ESTABLISHMENT! BAD SERVICE!
-
August 2023 by Jessica Latta
I had an amazing experience at Eva's Bridal! Mimi, Lulu, and all the ladies who work there were all kind and helped me find my dream wedding dress! Their customer service was beyond amazing! They listened to my ideas and stayed close to my budget and made sure the dress fit me perfectly! Absolutely wonderful bridal shopping experience! Can't wait for the big day so I can share pictures!
-
June 2023 by Janina Farr
First I want to say, my overall experience was AMAZING because I was able to find a dress I ABSOLUTELY LOVED and they gave it to me for the same price as the initial dress I returned. But I do have an issue with their policy and how they handled it. My first time coming to the store I purchased the first dress I saw and i actually really liked the dress, but was on a strict budget and I had spent more than I really wanted too. So I left the store happy, but uneasy. I had decided to return the dress because my wedding was pushed back due to financial reasons, and of course they would't allow me to get a refund. Just a store credit. Mind you I never took the dress home so it was still in their possession.My issue is I feel they need to post NO REFUNDS on the wall and considering the nature of their business, they need to tell every customer this before they purchase a dress. Brides change their minds so much and the last thing you want is to be stuck with a dress or a store credit when all you wanted was to save more money. weddings are expensive and this process of finding a dress shouldn't be stressful. David's Bridal has no problem giving you a refund. They need to tell their brides this before they buy, then theres no dispute. I honestly didn't even read where it says no refunds and yes thats my fault, but once again. The excitement, pressure, and overall process of picking out a wedding dress is a lot all by itself. They should understand that. Had I not found another dress at their store, I would have been really depressed, because now I'm stuck with a financial burden I couldn't afford from the beginning. Once again staff was amazing, they even added a bushel for free and I didn't know anything about that. The dress fit me perfect so I believe it was waiting for me all along. I would definitely purchase from them again if I need to or refer them to a friend.
-
June 2023 by N
I had an amazing experience at Eva’s bridal. They all went above and beyond in helping me. Hala the store owner was very pleasant to work with. Hands down the best store to shop for bridal dresses.
-
May 2023 by Michelle Guadgnola
In love with Eva’s! Mimi the sales consultant helped me find my wedding dress! Walked in, told her my budget she picked some gowns and got the process rolling. I never felt pressured into picking a dress. Came back on Sunday and purchased the dress! Super happy with this experience! They have beautiful brand designer dresses at a very fair price! Recommend to anyone to avoid the big shops and shop boutiques first!
-
March 2023 by Christy and Chase
Lulu is so sweet and knowledgable as a bridal specialist! She really does try to nail down what you want in a dress and offers customizations! I did not feel any pressure when it came to deciding on a dress! They have a large selection of gorgeous Demtrios gowns which wows you when you walk in. Definitely recommend! You will not be disappointed!
-
January 2023 by Rana B
I loved my experience here. Small boutique but has everything you need. All of the staff were very nice and super helpful—not pushy by any means. Dresses were affordable and beautiful. And the seamstress on-site was so good and so fast! Evas was a saving grace after all the other places I had been to. I feel like most of the negative reviews are from people mixing them up with the other Evas(which is 5 mins away). I would 1000x recommend this place to any bride!
-
September 2022 by Shannon Kettering
Bought my dress for a very reasonable price, the staff was nice and helpful in selecting potential options. I would recommend shopping here! My only problem was with alterations- be prepared for alterations appointments to be very rushed and for lots of "it's perfect, looks perfect" comments while they brush off questions/concerns -- be direct! They ended up fixing my problems after I insisted it was not fitting right, and the dress was perfect on the wedding day
-
August 2022 by Jessi L.
STAY AWAY from this place. my future sister in law and her mom and i were in there looking to buy a dress for her wedding and didn't expect the experience they received. They walked in and we're very unwelcoming. asked their budget was and showed dresses over the budget. while my SIL was in the dressing room, the lady was being very rude and telling her to "suck it in" and whenever she loved a dress she would say mean things like "that doesn't look good on you". she just didn't feel like the bride and was very unhappy with her experience.
-
August 2022 by Morgan Mason
After visiting 10 stores, I finally found my wedding dress at Eva’s Bridal! They have a huge selection of Demetrios ball gowns which is exactly what I was looking for. Lulu was absolutely fantastic. She was patient with me as I tried on different dresses and really helped me find the perfect dress for me. And I was able to get my dress and veil at prices exactly within budget. Would recommend anyone looking for a wedding dress to stop by Eva’s! And make sure you have the right location. There are two Eva’s in Orland Park, but they are NOT related. This review is for the Eva’s on John Humphrey Dr.
-
August 2022 by Morgan M.
After visiting 10 stores, I finally found my wedding dress at Eva's Bridal! They have a huge selection of Demetrios ball gowns which is exactly what I was looking for. Lulu was absolutely fantastic. She was patient with me as I tried on different dresses and really helped me find the perfect dress for me. And I was able to get my dress and veil at prices exactly within budget. Would recommend anyone looking for a wedding dress to stop by Eva's! And make sure you have the right location. There are two Eva's in Orland Park, but they are NOT related. This review is for the Eva's on John Humphrey Dr.
-
August 2022 by Erin K.
If I could give this place a higher rating I would! The dress I was looking for was not available at any bridal store near me (Milwaukee). I called Eva's because they carried the designer, and while they did not have the dress either they went above and beyond to get the dress delivered to their store for me to try on. (This was not a service any other bridal boutique even offered!) As promised, they called when the dress was being shipped and when it was in their possession. I cannot thank them enough for all the extra effort they went through to get me my dream dress!
-
April 2022 by Lauryn E.
Super friendly! Picked out my dress and helped me piece it together. I cannot wait until it gets here!
-
April 2022 by Anna P.
The drive was well worth the over the top experience for my daughter and the bridal dress review crew!! Edwardo couldn't have been more patient ,creative, kind and has the gift of making it all come together . The dress my daughter was envisioning was created by Edwardo going back and forth piecing together her ideas and at the end she could see her dream dress coming together. Thank you Edwardo for such attentive and personal service. Edwardo truly is dedicated and loves his work and it spills over to the future bride leaving a truly memorable experience etched in our hearts!!! I can honestly say as the mother of the bride, after a couple of awful visits to some city bridal shops with size 2 samples , and not advising the future bride so needless to say, she couldn't try on any dresses because nothing was her s size. Even if she were a size 2, hardly any selection compared to the vast selection at Eva's . Truly heartfelt thank you for such a great experience .You can bet you'll Be saying "YES " to the dress here! Whether on a hangar or created for you!!!
-
January 2022 by Delaney J.
This place is an awful experience for a bride. I went to two other places thankfully and got bridal treatment like you would expect when you are spending thousands on your dress. I was actually worried and almost started crying my at my appointment. Evas is pushy and doesn't let you take any photos in any dresses. They also try to make a deal with you but has to be done that day LOL this place is a joke. There are tons of other bridal salons that will treat you great. Not to mention the dresses here were SO outdated, dirty, and ripped. I wouldn't even waste your time, I'm surprised they are in business.
