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November 2023 by Kathleen Orszulak
Had two men here last year to deliver an set up a tv. Neither could do it the right way.
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October 2023 by Tom Tinics
Fairly useless for a printer problem. Once they stopped trying to set up an appointment to come out. They listened to me and realized it was not a computer problem but a printer problem... they said they couldent do anything with the actual printer.. and to call HP tech support. 10 min of my good time wasted. Disgusting!
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October 2023 by Linda Valentine
The representative was extremely helpful and fixed my problem instantly.
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March 2023 by S Funches
Consistently helpful and knowledgeable service. They are also just the nicest people. Technology is changing so fast and often I can’t imagine buying a new computer and not ensuring I have Geek Squad service plan.It’s a must have for me & my hubby for new technology.
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February 2023 by Arthur Benford
Geek squad is a joke, whether on the phone or in person. I ended up giving the problem myself through Googling. Geek squad, get it together!
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December 2022 by Gwop Tv
4 months ago paid 800$ for installation on speakers, amps, stereo, subs, etc. Let me remind you that this was 4 months ago since then they have canceled my appointment 3 times. Even when i was out the door pulling up to the best buy they’d call me saying the guy who was supposed to work on my car doesn’t want to come in. How you got 8 people up in there and only one of them know how to do car audio. Bad business don’t chose the geek squad.
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December 2022 by Storm22471
Definitely a capacity problem there. Customer service cannot pick up the phone at all also. Im giving two stars as their online, over the phone help is good.Update - forget online/remote help and desk help almost ruined my computer.
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December 2021 by Candace Mitchell
Victor was very professional and knowledgeable
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December 2021 by Cristian Orozco
I called this place all week nothing but automated voices. I just needed one question answered. Straight garbage that I have to come see someone in customer service at the store because there non existent online.
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December 2020 by Alex Bajaczyk
I dropped off my laptop and computer over to the geek squad for cleaning. Once I picked it up they forgot to give the power cable to my computer to me and were arguing that they don’t have the cable until they admitted to finding it. After I wired up my computer it gave an error message “no boot disk detected”. I call them back and basically tell me there is nothing they can do for me. So now my computer doesn’t work. Perfect
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December 2019 by Allison Keating
They’re phone number is a recorded audio...i want to talk to a person!! I have questions!! And they lost my laptop, which is why im calling. The repairs are a week overdue and my service order number is no longer in the system. I’m trying to figure out where my laptop is and the phone number isnt a human!!!
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December 2016 by Ibrahim Tineh
Never going there again.
