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October 2023 by Jaime G
I don't come here to often but when I do they got some good deals on what I need. I came here to pick this carrier for a dirt bike so I'll see how it turns out when I open it to use it..
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September 2023 by Daniel
Orland Park IL, Harbor freight store is awesome. Employees are so helpful the restrooms are very clean.They have everything you need it’s on the shelf. If they don’t have it on the shelf they can get it for you.
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August 2023 by Spchtch
Love Harbor Freight! Can usually find what I need at a reasonable price! Gotta love their flash lights!
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August 2023 by Sandra Benitez
I was there today twice shopping The second time I came and I asked Amber to show me Where was the flag pole she told me in aisle 7 with bad Attitude and then when I was leaving, she was making fun of me. Have a beautiful day. Is that how you treat customer? In this store We've been shopping since the store was open for 20 years. or even more, that's how we deserve be treated. I hope some manager gonna read this review. And see this on cameras And have a talk with this girl because making fun of me. Front of customer was very not professional.I donI don't think the manage rharbor tools or owner wants to lose customers because of the kind of associates . Would you come back to this store after the kind of incident?
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August 2023 by Ashley Talarico
Great, welcoming atmosphere, very knowledgeable about coupons and savings, but not very knowledgable about products themselves. They need to work on getting workers who are passionate for this stuff and actualli knows about all the produtlcts in your store to help consumers better.
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July 2023 by Claire Smyth
Walked in really intimidated, I’m a new homeowner and needed a chainsaw to clear some small trees from my yard. The guy who helped me was super friendly and not judgmental and answered all my questions, made sure I had oil and safety gear and it was all under $100. Real 10/10 experience for someone who wants to be more handy. Thanks guys!
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July 2023 by M T
Been to quite a few Harbor Freight Stores.This one looks a little different and has a huge parking lot.Got a coupon today for Free LED light and stopped by to get that and look at their trailer kits.The salesperson told me that they do not have any trailers in stock at this time.She also told me the trailers come with a title to get them licensed!
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June 2023 by Joel Gonzalez
No known tool brands. Prices are lower but quality does not seem to be as good as Makita, Milwaukee or DeWalt brands.
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May 2023 by Rob
You have to go into Harbor freight knowing that you're not getting the most top of the line tools there. But that's fine because I am looking for tools that I would use around the house versus for a job. I was upgrading some of my tools that were somewhat beat up and out of date and found some interesting items that I am going to put to use for projects that I have. I don't have any experience with their power tools I prefer milwaukee. However, they do look solid. I don't know if I want to take a chance on something breaking down a year after I own it. Also, don't forget to check out their website or grab a paper when you walk in, as the coupons are really handy for items that are deeply discounted. All in all for guys like me, I think that harbor freight is a valuable resource to those looking for tools for a particular job or project and not workhorse tools that you need to use on a daily basis.
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May 2023 by Karla Martinez
Wonderful store, but the employee on the cashier today on Sunday may 21st 2023 @ 11:20am, I cannot say the same. Name on receipt says employee name shaketia. I had first asked help, if she can check if they had any Hercules speaker in the back, right out the back gave me attitude and didn’t bother to check. Then when she ringed me up, again nothing but attitude.
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May 2023 by A S
Quick to help but wasted my time. Had one jack that I would have purchased, but instead tried to get me to buy something I didn’t need.Will not be returning.
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April 2023 by Fred Redmond
Customer service was awesome! I picked up the item on my list and, then some. Great prices, value and service!
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April 2023 by Carole W.
My son needs a generator, so being a great mom, I decided to give him mine and get a new one. So, we went in and were looking around and a lovely lady, Shakita (spelling?) came up and said my shoe was untied. My being older and not real bendable, she just got down and tied my shoe without making me feel like a fool. I truly appreciated that SO much. Anyway, we were looking at this fancy generator and she was telling us about it, verified that it was in stock and got us more information on her walkie. Seriously went over and above what I am used to at ANY store. Then, she came back with the option of an open box generator, answered all our questions and showed it to us. It was right by the, managers office. Oh Lord, was it Mike or Mark... I am so sorry, I have confused myself. Regardless, he came and helped us load it into our car with Shakita and it was super heavy. Now, I must add that this entire transaction of about 20 minutes was done with great humor and real professionalism. I was blown away. Thank you! Although I will say they were not allowed to follow us home and get it OUT of the car. :)
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March 2023 by Jessica Tippy
Always clean and stocked! Always a helpful staff. The manager Amber is always super helpful and knows where everything is.
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February 2023 by Paul Loeffel
I have to say that Harbor Freight has upped their game from an associate standpoint. They have been very helpful and pleasant to engage with. Tools and selection are what to be expected at Harbor Freight from a price perspective.