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March 2024 by Desiree Montoya
Great selection to choose from, very clean and organized atmosphere and exceptional customer service from every employee! Eve helped me out and she was simply the best!! Couldnt have had a better experience.
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March 2024 by Evelina R
As far as places local to the burbs this jeweler had the worst selection of diamonds quality and price wise, and bad service. James & Sons was much more welcoming and had nicer things. Recommend going to diamond district in the city though if planning a special purchase :) you’ll find the best gem dealers all next to each other.
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March 2024 by Edward Brooks
I have been in the sales game for nearly 20 years, so I can usually tell when someone is sincere or not. Cedric is the real deal. Although I only got my wife’s ring refitted, I will forever buy all of our jewelry from him. He’s personable, friendly, and honest. Top notch man who you want to have working for you.Thank you Cedric!
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March 2024 by Zaina Ali-El
I had an enjoyable experience shopping with the sales lady Sue , she was extremely helpful and informative . She will always be my sales lady !! ?
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February 2024 by Pamela Goodman
Excellent customer service as usual. Don't go often but when I do they are very service oriented.
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January 2024 by Clark C
This is the best store for shopping for watches biggest selection of best watch brands worldwide and when I went in to get it fitted they couldn’t have been more helpful absolutely love these guys and women here. Great store great products great service and experience. Absolutely love my new rado.
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January 2024 by rodney miller
Eve was very professional and helped me pick a quality gift for my significant other.
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December 2023 by Charlie Beck
This compliment is for Nicholas Grzyb. He was the sales associate who recently helped us through the purchase of two items of diamond jewelry. We felt totally comfortable with him. He was courteous, soft-spoken, attentive to our wishes, and professional in every way. He clearly knew his product line, and made sure we understood our choices. If I looked for a person who could best project the Jared image, Nick would be the one I would pick.
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December 2023 by Rhonda Vassel
Thank you, Jared team, for your care and undivided attention to my recent 2 carat diamond earring purchase. But special thanks to Erica, who took me by the hands and kept me informed throughout my purchase process. I will continue to make all of my jewelry purchases at Jared. Thanks againRhonda
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October 2023 by Michael Gay
The salesman was very informative and assisted me in finding the exact item I was looking for. My wife loved the Diamond Bangle.
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October 2023 by Vincent Candelero
Jared is an awesome jewelry store. Their staff is outstanding they’re courteous and talented and they know exactly what they’re doing on repairs. I highly recommend Jared Jewelry A++++++
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October 2023 by RANDOLPH NATIONAL
I FOUND A GREAT REPRESENTATIVE "NICK" AT JARED'S!VERY KNOWLEDGEABLE AND EFFICIENT IN PRODUCT INVENTORY AND PROMOTIONAL PRODUCTS.I FEEL LIKE A FAMILY MEMBER BECAUSE OF THE ATTENTION I RECEIVED.THANK YOU NICK!
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October 2023 by Chris Nolan
BEWARE: Do not shop here. I dropped my 2.55 carat ring off in May for service When I went to pick the ring up I noticed that the side wall of the diamond was indented. When I questioned the staff they told me that it was a natural inclusion, which it was not. I was then directed to speak with the store manager Eve. Eve is very arrogant and talks over you. She told my husband that she is a 15 year expert and there was no damage to the diamond but she would send it to their corporate office for peace of mind. We have also asked on several different occasions for the information of their District Manager and they have declined to give that information. When corporate received the ring they confirmed that that the Orland store chipped my ring. We were promised that my diamond would be replaced with a diamond that was either equal or better quality. We have been waiting since May for a replacement stone. Approximately 3 weeks ago we were told that our ring was lost or stolen. They told us they were going to review the tapes from the store to see who had handled the ring. Then after a week they said that it was not lost/stolen they got us confused with another customer. To date, we have not received a call to set up an appointment to view a replacement stone. I feel like we are dealing with a pawn shop. They tell us they will call and then they don't call. They lie and say that they tried calling and it rang and rang without a voice mail picking up This is far from the truth. We have spent numerous hours on the phone with several different employees of Jared at the store level, at the corporate level and with customer service. We get nothing but lies and the run around. We have asked them to file an insurance claim and just give us our money and we can part ways. They refused that as well. At this point we have decided to contact Channel 7 News and are waiting for a call back. Enough is a enough.Update: After looking at several replacement diamonds and having to pay a Diamond expert to meet us at the store to look at diamonds we have agreed to a replacement diamond. Things were going in the right direction and then they took a turn in the wrong direction. They have asked us to sign a release that was drawn up from their legal team stating that we would take down all negative comments on social media and to maintain the confidentiality of the agreement. Also to release the company from any liability or claim. We told them we are not comfortable signing a release and asked that they draw something simple up just stating that we are surrendering our Diamond for a replacement Diamond and they are refusing to do that. (We should not have to pay an attorney to look at a legal document at our expense). This is costing us money. Why are we incurring expenses because they damaged our Diamond. They are at fault and are only interested in protecting themselves. We could all be done with this nightmare if would just draw up a simple release and they refuse.DO NOT BUY ANYTHING FROM HERE
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October 2023 by Shannon M
Avoid Jared’s in Orland Park!!! To break it down, the engagement ring was purchased first with the Jared's credit card for 0% interest for 18 months in November of 2021. We were paying the amount to have it paid off by May of 2023 to not pay interest. We have been paying the correct amount a month for 20 months now. The men’s band ring was purchased on October 2022 for $$$ and has 12 months to pay it off with no penalty which brings him to October of 2023. When we were purchasing the band we had a 100 off of 300 coupons to use. The back of the coupon card did not state that we had to put it on the credit card but the employee told us we had to, so we did. My husband brought cash with him to buy out the ring that day and the guy said to get the sale you have to put it on the credit card and it'll just take your payments into October. We asked if there is interest on doing so to just save a hundred dollars and he continued on saying there is nothing we have to do, it will just increase our time of payments. We did just that and purchased the wedding band. Now we went onto the account and realized they have put both rings on one payment instead of two so the engagement ring that we thought was being payed for in full was not, and we have been paying interest on the ring since the wedding band was purchased. Once he bought his ring, they merged both purchases together and have been taking payment for both rings, so we have not received the zero percent interest for the last ten months. Once we realized we owe interest of $1,969 to the credit card company (Comenity) we called Jared's and discuss this with them. They connected us to the district manager who told us we should have known we had to increase our month payments and that there is nothing they can do but give us an email to send a dispute letter. I asked if he discussed this with his employee and was told he was on vacation and couldn't talk to him about this until next week. We did what we were guided to do and now we are the ones paying for an employees mistake. We are working with an attorney to resolve this issue and we are working on getting a hold of channel 7. We have been advising everyone that we know to AVOID Jared’s at all costs!
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October 2023 by Brittany Kubitz
Came to Jared to get my wedding band. Nick helped us to pick a custom design that fit my engagement ring perfectly! He was very knowledgeable and wonderful to work with ◡̈