Jewel-Osco is a grocery store described as excellent, great, big, spacious, clean, and very nice. Customers report the entire team is great, with friendly, helpful, and excellent customer service from staff across the store, including in produce, as a cashier, and at self-checkout. The store is always well-stocked and clean, providing pleasant experiences from the produce section to the deli and bakery, which features birthday cakes, custom cakes, and cupcakes. The deli offers party trays and an Order Ahead service. The butcher block has an assortment of meat, seafood, and sushi trays. However, recent feedback notes issues with the online ordering for curbside pickup, described as slow compared to other stores, with suggestions to upgrade technology. Some customers also report that the pickers' selections for curbside have declined, with occasional poor product selection, damaged items, or bad expiration dates, though most of the order is typically great. Despite these specific service concerns, many customers have had good experiences and consider this location a favorite and their number one go-to store.
