Jewel-Osco is a grocery store described as excellent, great, big, spacious, clean, and very nice. Customers report the entire team is great, with friendly, helpful, and excellent customer service from staff across the store, including in produce, as a cashier, and at self-checkout. The store is always well-stocked and clean, providing pleasant experiences from the produce section to the deli and bakery, which features birthday cakes, custom cakes, and cupcakes. The deli offers party trays and an Order Ahead service. The butcher block has an assortment of meat, seafood, and sushi trays. However, recent feedback notes issues with the online ordering for curbside pickup, described as slow compared to other stores, with suggestions to upgrade technology. Some customers also report that the pickers' selections for curbside have declined, with occasional poor product selection, damaged items, or bad expiration dates, though most of the order is typically great. Despite these specific service concerns, many customers have had good experiences and consider this location a favorite and their number one go-to store.
Laura R. was very kind and helpful. She was very patient in the self checkout lane. She helped me navigate the app as well as help others that were having trouble using it as well. She stayed with me throughout my checkout to make sure I didn’t encounter any more issues. Excellent customer service!
October 2025
As usual. Out of the good deals. Cashiers are very nice
September 2025
I did some grocery shopping. The staff was professional.
