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April 2024 by Maria Swedberg
Great furniture and even got an interior decorator to come to the house and help with ideas. She took measurements of the house and put the furniture we picked in the room (to scale) on the computer with correct colors and size. Extremely helpful!!
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April 2024 by Michele McGuire
Was very impressed with the store. Beautiful and a lot of great choices. Staff was very attentive .
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April 2024 by Dean
Excellent service. Will definitely shop there again.
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April 2024 by Olandreia Walton
The LaZ-Boy store is neat and well kept. I did have some issues with the store manager. My salesperson was new and needed some guidance and from my lens the store manager failed him which ultimately made my experience not the greatest. A leader should be there to support their team. Sometimes they need help. Don't belittle them or make them feel less than. He did a good job. I ordered a chair but I won't be back to visit that store.
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April 2024 by Donna Faltin
I had a good experience at La-Z-boy when purchasing my sofa and loveseat. Janice Peters was very thorough, friendly and personable.
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April 2024 by Eve Maali
Walked in tonight at 5:07pm and just walked out at 5:23 pm. When I walked in, no greeting whatsoever was given. There was a female associate at the front with customers. A smile and acknowledgement goes a long way, none was given. I found the area that I needed to be in thinking surely someone would come over, I tested all the available models of the standing recliners I was interested in and watched 4 associates talking around a desk area in the middle of the store, not one came over to acknowledge me. Even as I was making my way to the front tiles towards the door there was another female associate I assume heading to a greeting position and not even a goodbye was said. Quite disappointed, for such a lovely displayed store to have such terrible customer service.
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April 2024 by Bev Fox
Very pleased with Colleen’s help and knowledge of lazy boy chair that I have purchased. she is very good at her job Let me take my time looking around an was available when I wanted to know about about a fabric selection ,She thanked me for coming back
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April 2024 by Donna Gasior
The people at the Orland Park store are fantastic. We were looking at furniture prior to our move and Autumn showed us around. They patiently waited for us to be ready. Colleen and Hannah came out and worked up the measurements of our rooms. We went back to the store sat with Colleen, viewed a 3-d of our rooms. Loved the results and ordered our furniture. We will definitely go back again!
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April 2024 by Judy Weissenhofer
I was very pleased with the service at the store. My salesperson was so helpful. I am sure to visit for future purchases. I am impressed with the quality.
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March 2024 by Donald G Ranos
Thanks to your group each one of them that had in this sale
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March 2024 by John Earley
Enjoy my experience with Lazy Boy, sales person was outstanding.
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March 2024 by Ann Doyle
We were able to choose just the right firmness and fabric for our new chair. It is going to look great in our home!
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March 2024 by Debbie Yukich
LaZBoy is great!!!! Their customer service is outstanding from our salesperson Janice to our design specialist Hannah!!!We would not go anywhere else for our furniture.
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March 2024 by Lawrence Collura
Autumn was extremely helpful and took the time to answer all my questions. Very knowledgeable about the items I was interested in purchasing.
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March 2024 by Michelle Rondinella
Super Nice!!
