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March 2024 by Jac W.
AWFUL customer service. No greeting or any offer to assist potential customers. Management should terminate current employee.Visit 3/20/2024 5:30pm
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April 2023 by Lee Arroyo
overcrowded and overpriced
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January 2023 by Oscar Munoz
WORST CUSTOMER SERVICE…if I could give them zero stars I would. Very unprofessional saw me struggling to grab a hat, employee’s were on their phone, and never offered to help but once I was trying to put it back I grabbed the ladder to put it back and started to yell that am not suppose to be grabbing stuff, instead of asking if they could help me. They need to train their employees better and know they are there to help the customers and not be on their phone.
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August 2022 by Rana Abuzir
NASTY STAFF! If I can give a negative star I would, staff is incredibly rude, disrespectful and unprofessional. I visited the store to return an item I purchased online, the staff appeared uninterested in assisting customers. I asked staff if he needed my order number for the return purchased via credit card, he said they don’t need the order number. He proceeded with the return and provided a gift card with credit at least $40 less than original purchase. Total scam!!! I told him forget this whole transaction then, he’s goes well we don’t take order receipts, which I’m sure is a lie.You can tell they’re not properly trained, they were cursing and being so nasty rude.Lesson: find another store to shop at!
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August 2022 by Jenna M
so messy and unprofessional staff!! sweating in front of customers.
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July 2022 by Patricia Calhoun
I took my nephew today it was his first fitted cap he loved the store.
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July 2022 by D. Brasco
A worker was just staring at me instead of asking could he help me
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May 2022 by Bob szcz
Don't try to call. Answering machine answers and tells you there busy and hangs up.
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February 2022 by N Master
Very nice staff and good selection of hats sizes colors and custom designs.
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February 2022 by William Nipp Jr
I only come here because of Bob the manager. He is the greatest! If he left I would never come back here.
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November 2019 by wolverine_47
Looked at what they had
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October 2019 by Michael Aguirre
I can always find a hat to buy
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October 2019 by Ken Tucker
Associates were very nice, very clean and friendly store.
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September 2019 by Nina Ugarte
Great Customer Service
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August 2019 by Gary Stanley
Just called the answer machine rings ands then say we are busy, call again.
