Lush Cosmetics Orland Square offers a wide range of fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. The store is known for its natural ingredients, with over 35% of products being packaging-free ("naked") and most packaging made from recycled and recyclable materials. Customers appreciate the organized, clean store environment and the availability of sample sticks, which allow for a fun and personalized shopping experience. Staff members, including Mia, Naomi, Hannah, and Barb, are praised for their friendly, knowledgeable, and helpful customer service, often going above and beyond with recommendations, information about policies, and free samples. The store caters to vegan and eco-conscious customers, offering vegan products marked with a "V" label, and highlighting their support for causes related to Indigenous land and environmental sustainability. Many visitors express love for the store’s products, staff, and the overall experience, making Lush a favorite destination for ethical, fun, and fabulous bath and body products.
I had such a great experience at this store.. AJ really made my day & experience better !!
May 2026
Great store. Great customer service. Friendly vibes.
May 2026
Thanks, Hannah and the other store associates, for making my friend and me feel at home. Greeted immediately with warm smiles and customer service. Definitely will be returning soon. Great choice of workers!!!
