Lush Cosmetics Orland Square offers a wide range of fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. The store is known for its natural ingredients, with over 35% of products being packaging-free ("naked") and most packaging made from recycled and recyclable materials. Customers appreciate the organized, clean store environment and the availability of sample sticks, which allow for a fun and personalized shopping experience. Staff members, including Mia, Naomi, Hannah, and Barb, are praised for their friendly, knowledgeable, and helpful customer service, often going above and beyond with recommendations, information about policies, and free samples. The store caters to vegan and eco-conscious customers, offering vegan products marked with a "V" label, and highlighting their support for causes related to Indigenous land and environmental sustainability. Many visitors express love for the store’s products, staff, and the overall experience, making Lush a favorite destination for ethical, fun, and fabulous bath and body products.
We love this Lush store! The employees are always sweet & helpful. Hannah is the BEST there. She is just such a kind person. She is always so patient with my kids when they play with the bath bomb. She always gives them sparkle dust as well. Please give this wonderful girl a raise! She goes above $ beyond.
July 2026
I cant say enough great things about the staff here. Everyone is friendly, welcoming, and helpful not to mention having some of THEE best products. I love everything this company stands for and the staff reflects the moral standards of Lush.
June 2026
I had such a great experience at this store.. AJ really made my day & experience better !!
