Once Upon A Child is a beloved children's resale store known for its friendly and attentive staff. Customers frequently praise the excellent customer service provided by team members like Kayla, Makayla, and Angel. They are recognized for going above and beyond to assist shoppers, whether it’s helping find the best deals, answering questions, or curating outfits for special occasions. Shoppers appreciate the genuine warmth and enthusiasm of the employees, making their shopping trips enjoyable and stress-free. While many customers have positive experiences with purchasing and selling items, some have noted recent changes in the acceptance policy for resale items, expressing frustration when their gently used items are not accepted. Despite this, the store remains a popular choice for families looking for quality children's clothing and gear at fair prices. The ease of selling items, facilitated by a simple QR code process, adds to the convenience of the shopping experience. Overall, Once Upon A Child is a go-to destination for parents seeking quality children's items and a welcoming atmosphere, with staff that truly care about their customers.
Easy to sell. Heather and Team are very friendly. They always make it easy for you and give you a fair price. I highly recommend this store.
September 2025
This place is great. I love Heather the manager. The staff is very friendly! It is so easy to drop your stuff off Scan the QR code with your phone and then you get a text letting you know when your stuff is ready and then you get cash
September 2025
You'd do better buying and selling on Facebook marketplace(more money, less hassle). The only thing convenient is only having to go to one location to buy.
