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March 2024 by Fatima Labaran
everyone was so helpful, I got my first pair of glasses from this place. everyone was so sweet and welcoming
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March 2024 by Ashley Austin
Great customer service, knowledgeable staff and willing to take time to assist in any way.
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March 2024 by Jamie Crosen
Great Service by the eye doctor and the staff. I drive 30 miles because my experience at other Pearl Visions near my house was not to my liking. The staff was exceptional and provided me with a great eye gods shopping experience.
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March 2024 by Rainy
The service was great! Nimah helped me find glasses exactly how I described them to her. I was worried about the fit and she was so patient and kind while helping me with adjusting the fit. I picked out glasses that I am excited about all thanks to her help!
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March 2024 by J Murphy
I'd like to give a shout-out to Derrick Shelton at the Orland Park Pearle Vision. He spent so much time helping me pick out the perfect frames for my face shape. Finding an employee that real seems to care is hard to find these day. The whole staff at this location is great!
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March 2024 by Angela Murphy
Everyone was great! I really enjoyed coming here. I was in and out and had good service!
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March 2024 by Marcus Johnson
Great location. Everyone was very friendly from the ladies at the front to Dr B who did my exam. Came in to treat myself to prescription sunglasses for the first time. Had a slight challenge in finding the specific order I wanted yet I can’t thank optician Nimah enough for all of the work she put in to help me. She could’ve given up on my request for specific lenses and frames at any point but went above and beyond to help me. It was very much appreciated and noticed. Thanks Nimah and staff you’re the greatest!
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March 2024 by Chris Ross
Excellent service. Nice staff. Dope glasses!!!
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March 2024 by Ronald Rutzky
I had called ahead of time to make sure they had Silhouette frames. Lupe showed me a good sized collection of these frames on March 12, and I greatly appreciated her helping me pick one that we both felt looked good for my face. I also appreciated her modifying the width of the lenses for an even better look and her letting me know that with the slightly longer length, I wouldn't have to bend my head as much to read. She also let me know that there is one free redo if the prescription needed correction, and I came in with a prescription from another optometrist not affiliated with Pearle Vision. A great experience, and looking forward to picking up my new glasses soon!
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March 2024 by Rhonda McLaren
Pearle Vision Orland Park always provides excellent service. Appreciate thorough exam from Dr. B and Nimah provided professional excellence in service. I appreciate being given affordable options for eyewear and appreciate the expert customer service I received.
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March 2024 by Rebecca Georgis
We had another great appointment at Pearle Vision with Nimah. She is always kind and helpful and the quality of their glasses is fantastic!
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March 2024 by Michael Keating
The staff was aware that my insurance had changed prior to me going in. When I came in they brought me right into the 1st exam room and I explained to the girl that my insurance had changed and that I did not have any money. She said she would check my insurance, came back and said that they do take my insurance and proceeded with the exam. After everything was done I was told that they were out of network and did not take my insurance. Nobody once told me this or I would have left, I would have walked out right away, no hard feelings but they apparently deliberately kept me to attempt to get money from me. I have text messages proving they acknowledged that I needed to update insurance. This was unprofessional and in my opinion, theft, scamming, you choose the correct word. I will be seeking legal advice to see what/if anything I can do should they attempt to charge me. Thank you.Noooo, you definitely tried to scam me, again there were messages back and forth before going in that you took my insurance, I made a point for them to run the card before going in and them saying yes you did take my insurance and I was covered. Maybe it wasn't a scam, but you couldve at least apologized and admit you messed up. Had you told me prior to going in you needed time to make sure I would have happily made another appointment.It worked out for the best though because I found America's Best, they did everything with the insurance correctly, my eye exams are free and they are by far less expensive for the exact same contacts and glasses. I can buy 2 pairs of glasses there with all the works on them for 1/3 or less than the price of one from Pearl also I was able to get 1 year of contacts for free. So maybe I should be thanking you for your incompetence. So, thank you and you have a great day.You're very well written by the way, do they hire someone to write these responses for them because I will admit, you're good. Insulting to my intelligence but a halfway decent writer.Have a blessed life.
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March 2024 by Masaul Reed
Wonderful experience
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March 2024 by Duane Bowen
Nimah did a great job of presenting options and walking me through all the cost and options.
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March 2024 by Tanyon Anderson
I had a wonderful experience at Pearle Vision Orland Park, from the time I walked in the staff was very nice and professional. Abigail checked me in and did my pre-screening she was awesome. I saw Dr. Lynk and she did a good eye exam and explained everything to me. Jasmine and Rita helped me pick my glasses and checked me out. I was overly satisfied with my experience.