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August 2023 by Michelle Baker
Was a really experience. Set everything up online and had no issues with anything. Staff at Home Depot were great!!
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June 2023 by Ashley Bryant
If I could give zero stars I would. This location specifically stole my money and keeps giving me the run around. It’s been months, I keep calling, they keep saying they’ll give me a confirmation email and tracking number. Never happens. They lied and said they would have the deposit check in the mail on a specific date… never came. They lie and have no intentions of giving our deposit back. Might as well carry everything on your back. Otherwise you’ll be out of 100-300$ for months
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April 2023 by Lynn Murphy
Penske stepped up when the Budget truck rental next door didn't have my reserved truck at the site. They were able to reasonably accomodate the price since it was a same day rental
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September 2021 by Clifton Turner
Today (Sunday) I called Penske 2 minutes after the Bedford Park location opened. The customer Rep was so kind and patient. She was able to locate the Van I needed at the Orland Park Location. After arriving the customer rep (Judith) was very professional during a very busy moment. Although I never do last minute reservation especially same day service, it's nice to know Penske will work with you.
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August 2020 by Disney Fan
I did a One way from Orland park to Orlando Fl and by far Penske was cheaper then anyone and Penske has the best trucks. The pickup went pretty easy and I had requested a certain kind of truck and they had exactly what I wanted waiting for me. The truck was a brand new 2020 GMC with less then 900 miles on it. It was pretty dirty when I picked it up which was really disappointing but they offered $100 off my rental if took it to a Penske location to clean it. So overall I was very happy with my rental.
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June 2020 by vintage iron
Holding 400 of my money for driving 8 miles. Walt is a completely rude
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December 2018 by Andrea Vogt
We have used this location several times to rent 16' moving trucks and the staff is consistently nice and helpful. They really make it an enjoyable experience. We will be using Penske for all our future truck rental needs.
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January 2018 by Pere Dimovski
Oh this trucks ... 12 ft truck is 7 mpg service only 1 star because the existing as company.
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July 2017 by Floyydd Mumford
Great truck to move