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February 2024 by Mary Moore
Thanks Jordan and Andre for being great groomers!!
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February 2024 by Pablo Gomes
Refused treatment on my animal (cat) because he scratched himself and caused a scab. Then the vet "forgot" to microchip my other cat. Then the vets were sitting gossiping while the cats were getting checked in. Honestly one of the worst experiences ever at a vet. Go to a real vet. Save yourself the trouble of just two tables in the back of the store.
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January 2024 by Lisa B.
I took my puppy there to get groomed and was met with unprofessional behavior. My dog is a few months old and the first puppy I've had as an adult he has a tendency to hump. When he was put on the floor, he humped the groomers dog, and I was met with the comment, in front of other customers, that he must've witnessed some grown people doing what he was doing. I should've known then to take my puppy elsewhere. I requested that my dog be groomed at a level four however, he was groomed at a level five he was almost scalped. The picture shows how low he was cut and hopefully he will not get an infection from being cut so close. To add insult to injury my dog was there for almost 4 hours, and he's a small dog maybe he would've gotten out faster if the person grooming him had not taken time to groom his own dog, while my dog was sitting in the back waiting to be serviced. Furthermore, they had a dog there that had diarrhea any dog that presents with diarrhea is sick and should not be getting groomed with other animals. Buyers remorse. I will never go there again.
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January 2024 by Kyle Hamilton
My dog Louie got a haircut by Em. She was very nice and did a great job! Second time going to her!
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January 2024 by Reggie Robinson
Excellent service and work. They keep our dog looking great !
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January 2024 by Linda Strzelczyk
Very well-run store and well stocked.
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January 2024 by Judy Anguiano
Fast and Friendly!! Has Curbside Delivery too
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November 2023 by Emily R.
Unprofessional groomers I called twice and pretends he can't hear me and hangs up ! What a Joke
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November 2023 by Sue M.
I bought some fish from petco in ORLAND PARK. And one of them died. I was told when I bought the Fish just bring any fish back anytime if it dies and will either refund you or give you another fish. So ,I bought my dead fish back, and the manager proceeded to yell at me telling me she would not sell me another fish until I bring her a water sample. This manager from Petco yelled so loud that all the customers turned around and looked at me. I was so embarrassed. This is ridiculous. I have been a fish hobbyist for over 40 years. My fish water is perfect. I used a hospital tank for these new fish that I bought. I did water changes, and even have Seachens AmmoniaAlert on this aquarium. I was insulted I will not purchase fish from them again. Amen.
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November 2023 by Troy Corsi
Super nice location. I don't always go to this Petco but they ended up having the treats that I wanted for my dog. Also, they were able to price match the item from their online website, which was about half the price.
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November 2023 by liz kaczmarek
Malik was our groomer and he was FANTASTIC. So friendly, professional, and helpful throughout the whole process, from check in, to giving a call 20 minutes before he was finished, to giving me a summary of things at the end and making recommendations for how to help my dog be less afraid of the grooming in the future. He truly went above and beyond. You could also tell he is a natural with animals-- he was so gentle and kind to my dog and I immediately felt safe leaving him in Malik's hands. This was my first time using Petco for grooming and we will absolutely be back. Thank you so much, Malik!!!
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November 2023 by Khadijah Coleman
The groomer was great, made sure I wasn't getting unnecessary services. He finished my girl in good time and she was very happy to see me!
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November 2023 by Liz K.
Malik was our groomer and he was FANTASTIC. So friendly, professional, and helpful throughout the whole process, from check in, to giving a call 20 minutes before he was finished, to giving me a summary of things at the end and making recommendations for how to help my dog be less afraid of the grooming in the future. He truly went above and beyond. You could also tell he is a natural with animals-- he was so gentle and kind to my dog and I immediately felt safe leaving him in Malik's hands. This was my first time using Petco for grooming and we will absolutely be back. Thank you so much, Malik!!!
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October 2023 by Dennis Forret
Orland Park Petco allows Susan from HWH to have events for adoption that animals that are currently being fostered. Susan offered a dog to me and then ghosted me for a week. She said that they were placing the pup closer to the fosterer's home. She then tried offering another dog that, I guess, didn't need to be closer to it's fosterer.
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September 2023 by Trucking Dad
I give them 2 stars only for the kindness of the staff, but the store is horrible. They sold me a 75 gallon Aqueon tank that sprung a leak 2 months later and ruined the floor in my home and the stand I bought. Of course I had thousands worth of live rock, corals and fish that I lost in the tank by this time and I lost a few fish. All they would do is give me in-store credit. Do you really think I want to do this AGAIN? So I had to out of pocket for a dependable tank. BELIEVE THE REVIEWS ON THEIR TANKS!! Messaged corporate and they pawned it off to some poor young girl from the store to call me.