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March 2023 by Evan S.
Total sh*thole!I did not get a handicap room that i reserved, instead i got a small room with bars in the bath tub. No anti slip mat in tub, no bars anywhere near toilet, can not access half the room with a wheel chair! They over charged me and refused to fix it! Rude desk employee, rude manager! Broken lamp, toilet barely worked, old nasty carpet.DO NOT STAY HERE! nicer, cleaner, better hotels at better prices just down the road. This crap shack needs to be empty!
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November 2022 by Raven E.
HORRIBLE. Smells like cigarettes walls are peeling my kid has a scar on her hand because the chair is BROKEN!! Then they gave us a new chair and the wrapping was still on! This place is beyond disgusting. Toilet paper was used and the ceiling is UGH!! In the bathroom. Don't go !!!
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October 2022 by Jim B.
Just stayed here after a wedding on Friday night, check in around midnight. Went up to our room took a shower went to bed, couldn't work the TV cause the remote didn't work, no biggie woke up in the morning checked out, 2 Days later I'm billed 200 dollars for a broken chair, a messed up wall, and a broken remote lol, I thought the wall was jacked up so I took a picture of the fine craftsmanship, I didn't think I'd get plammed for it, do not stay here I'm not the only person this has happened to here, google is filled with reviews of this place of people complaining about getting charged for damages they did not do, I hope someone can do something
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August 2022 by Angela M.
Room was ok for quick nap which is what I needed during long drive. Really, too pricey for just that. Nothing I saw screamed Quality. Room & bathroom were at least visually clean & neat. Antiquated and dark decor. There was not an ice bucket in my room. Upon a visit to front desk, was given plastic garbage bag in lieu of replacement ice container. That's just tacky! Then found there was no ice in ice machines on any floor. No water in vending machines. The rate was not spectacular at $98 plus taxes.
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February 2022 by Sherita J.
The rooms looks old and dingy. Beds are smell. It smells like cigarette smoke all through the room.
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January 2022 by Debbie T.
I would give 0 stars if I could.DO NOT book and stay at this hotel!! I was there over the weekend for a wedding. I booked a suite. When we first arrived into the room it smelled horrible like mold and cigarettes.The jets on the hot tub did not work. I tried to call the front desk but the phone was not working. The room next door had a dog that was non stop barking. I had to constantly walk to the front desk and ask them if they could do something about the dog. This morning I woke up to $33 worth of charges on my card because 2 face towels had makeup on them!!! Beware this place is horrible. Worst experience at a hotel and way overpriced.
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August 2021 by J T.
First off, let me start by telling you that I stay in hotels very often due to my career, so I know a thing or two about hotels. The only and I mean only good thing at this property was McKenzie the front desk agent. The WiFi never worked, the "cable" consisted of 2 channels, the AC was on the Fritz half the time, the furniture is so disgusting and old, the carpet had burns and stains in it, the shower pressure was not existent, only 2 wall plugs in the entire room worked, breakfast item was oatmeal packs, no wall hooks to hang up towels - and that's just to name a few things. I talked with the manager Alex, whom could give no shits about anything. Why did I stay here and not leave sooner you're asking? Well this was the only place in a 50 mile radius that had a separate room available. I'd never recommend this place.
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July 2021 by E C.
The overall location of this hotel was nice. It was close to shopping and food. The front desk staff is pleasant but the owner/manager doesn't stand by what he advertises.False Advertising: Pool/hot tub closed/no water. Breakfast had muffins, cereal bars, yogurt, coffee, and juice. Bathroom dirty/out of date. Tried to cancel 2nd night due to change in schedule and the lack of amenities. Manager/owner won't respond to call.Priceline tried to help me with the refund of the 2nd night due to the lack of amenities but they said it was really up to the property. The manager/owner hides behind his nice staff and won't talk directly to the customer. He just refuses to stand by the property he owns and falsely advertises. Just has his staff put you in voicemail.This hotel is very out of date and advertises as if it is a new modern banquet center. I am disappointed with Priceline that they advertise properties like this one but then can't help their customers when there really is a problem. I will not be using Priceline for future bookings.
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July 2021 by Maria P.
I DO NOT RECOMMEND. Definitely wish I could give 0 stars!!! There's no good quality here besides the venue.
