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March 2024 by Dawn G
There's never a long wait, especially when you schedule your appointment ahead of time. Every technician that I have had draw my blood has been very professional and skilled. The whole process was very efficient & quick.
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March 2024 by Besnik Kacija
Love this Quest location in Orland Park, IL! As long you make an appointment ahead of time, you'll get in and out within 15 minutes. Staff is very knowledgeable, friendly, and professional...
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March 2024 by Mary Miller
Pamela assisted me and she was absolutely wonderful!!!
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March 2024 by Wally Williamson
Was easy in and out. My tech was so nice and informative.. tysm
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March 2024 by Bri Brown
I went there today without an appointment because I did not know I needed an appointment. The woman who was doing my bloodwork, was incredibly rude about it, making me seem stupid for not having an appointment to begin with. Then she stopped halfway through and took care of someone else, even though they missed their appointment. I won’t be back. I felt to belittled. No one should treat others this way.
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February 2024 by Larry Ficker
In and out promptly. Great staff
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January 2024 by Dominique Tolbert
I was able to see them quickly, but I felt like a burden. My Doctor told me she set an appointment, but come to find it there was not one, so it felt like I was an inconvenience even though nobody was there at the time of my appointment. Then I was told at the end of getting my blood drawn to make sure I set an appointment next time. After I had apologized in the beginning about the miscommunication. 2 stars because the process was fast, but I did not feel welcomed.
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December 2023 by Matthew Ligas
Great Experience!!!
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October 2023 by Dimitri Karbo
Quest has by far the worst customer service. It is almost impossible to talk to someone on the phone. They had lab results delayed and no one could answer the simple question “When are they expected to be available”.Not to mention that there is no phone number for providers!!!! My doctor who order the labs could not get the results!!
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October 2023 by Ignacy Smart
Came to do labs and she couldn't find my orders from 2 different doctors seriously?
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May 2023 by Patty Sneed
I need to use Quest for insurance purposes. Based on reviews I decided to use this location instead of 4 that are closer to my house. I'm glad I did. Maryann was wonderful. She was very nice, professional and painless. I hope to see her the next time I need a blood test.
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May 2023 by Jayne Sorkis
Over 3 weeks and still waiting for test results. Asked for help using the Quest portal over a week ago. No response. Cannot contact anyone directly from office.
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February 2023 by jon hacker
As my grandmother and I had walked in, we were unaware that this particular establishment had switched to appointments over Watkins preferably and we were greeted by a nurse there named maryann to which she understood that we didn't know that and she made the time to accommodate my grandmother and I, and in that way saved us an immense amount of time, frustration and having to go to another facility. Mary Ann was absolutely phenomenal in her explanation of the processes that we would have to go through and she was very kind every time that she spoke to us which meant a lot because we were having a hard day. Thank you very much Mary Ann, and if anyone does see this, Mary Ann is the go-to!!!!!!!
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January 2023 by Sarah Richards
I checked in and was called back super fast. The phlebotomist, Donna, recognized I was nervous and offered to have me lie down to draw blood. She started talking to distract me and was quick and efficient. Extremely genuine and empathetic; I’m thankful and lucky to have had her. Will be sure to go to her for any needed blood draws moving forward.
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October 2022 by Linda K.
Went in for blood work and got in to see the tech within 5 minutes. Donna was very pleasant and we gabbed for a few minutes. The needle was like butter. I hardly felt a thing and I'm not a big needle lover. I was in and out in about 20 minutes. I recommend highly. And if you can get Donna, the angel, you're lucky.