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December 2023 by Aubrey Hoff
Steve P was the best! He was so helpful and made switching over phones quick and easy!
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December 2023 by Chuck Skinner
Steve was great!! Nicest guy. I hate going to phone stores but he made it tolerable for me!??
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November 2023 by George Antonopoulos
5 stars only because Alex was super helpful and actually was able to carry an entertaining conversation. She is highly intelligent with both apple and Android tech. I was dreading going in, but both times I visited and had her helping us, the process was seamless and enjoyable. My wife and I really needed that considering we had 2 tired kids with us?Give her a raise, promotion, whatever.... Just don't let her leave and have her train the other staff (some of them really need it there)!!!
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November 2023 by Tashia I.
If you're stopping by T-Mobile, you should be Steve P he was the greatest. He helped me with all of my problems and concerns was very friendly and save me money. I'll give them five stars.
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November 2023 by Aaliyah
Very poor customer service, racism is inside of this store , profiling as you walk inside of the establishment, please do not go with this store. Also I have transferred all my business accounts over to Verizon now , from the encounter I had at this location.
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October 2023 by Amanda Talty
Steve P is the best! He is so helpful and friendly! He is willing to take the time no matter how small or big the issue is. I tell all my friends and family to ask for him!
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October 2023 by quetzal morin
ASK FOR STEVE P !!He was absolutely amazing and super nice. So helpful and efficient! Was in and out within 20 min. He knows his stuff! Ask for him for an easy visit!
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October 2023 by Baron Zackery
Customer service and presentation has completely changed and or diminished as this particular location. Your wait time has skyrocketed, management comes off rude and pushy. (With a lack of concern about customer needs, issues, or who was 1st, 2nd, etc) Example: bill payment or purchasing of service or a phone. TREAT YOUR CUSTOMERS EQUAL!! Sad to say that in a era where politeness, respect, and common decency, have seemed to dissipate I'm not surprised. Maybe something will change at this location, maybe not. However from this point on.... It's online only for me. Smh!! Geesh... Bypass this location all together
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October 2023 by ally makhlouf
Great assistance upgraded my phone. Fast service
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September 2023 by Pura Vida
If I could I gave -1. I had the worst experience ever few days ago. T-Mobile was charged me for number that hasn't signal at all, and when I came to ask them for help, they were no interesting to help me. That two women's (one of them is menager) where so weird, I was so uncomfortable when both of them just left behind. After, I went to another store, where they helped me and fixed the problem in 5 minute. Believe me, stay away from this store!!! T E R R I B L E!!!!
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September 2023 by Anthony Klementzos
Steve P was a great help. After unsuccessfully trying to get my watch and phone synced over the phone with so called experts for 2 days I decided to go to a store. Steve P was able to accomplish the task in 5 minutes. T-Mobile really needs to train their experts more. Thank you Steve P!!
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August 2023 by Michelle A.D.
I’ve been here on two occasions and both Steve L and Alex were great to work with- very knowledgeable, friendly, and efficient. This is the best T-Mobile store in the area.
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July 2023 by Chris Szary
Be careful when go to the store, I went and I ended up with double bill,Free phone? YesGone cost me $37.00 a monthChanged my plan from: $70.00 to 100Went back to the store , I'm stock for 2 yearsPaying for the phone that I didn't need
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April 2023 by G “MsGMM” MMor
Excellent customer service! Kudos to the 2 guys that worked there 4/5/2023. Very helpful. They do not take advantage of customers just to make a sale. They both went above and beyond to help my daughter.
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April 2023 by Olivia Kundla
Really friendly service, especially from JAKE/JACOB. He was a great help and stuck with us while trying to resolve an issue. This man deserves a raise and I would go back to this specific location just to get his help again.
