ATM (TCF Bank)

Most Recent Comments

• June 2021 by John k. P.
  I arrived at closing time this evening. Joanna was pulling the barrier closed. My lack of time management planning was entirely my fault and not hers. However, as soon as she said, 'It's fine, how may I help you now', I knew I was going to have an exceptional customer service experience. She is nothing short of 5 star + great at doing ideally what everybody who represents TCF Bank should strive to do to put customers at ease and generate lots of accountable, quantifiable, documentable, straight to your bottom line, goodwill profit, everytime and everyday she interacts with a customer. Her very friendly, and some how even more professional and efficient handling of my end of our day checking deposit made my day as a, without bragging or complaining, 44 year fulltime sales career/Sales Director. She could not have handled things any better. I've thought about for the balance of my commute home. Most sincerely yours, John K. Peterson, Sr. Rendel's, Inc. Director of Sales
• January 2020 by Megan Shilney
  poor customer service, unnecessary holds on payroll deposits, and customer service 800# is located somewhere out of the United States, and unfortunately cannot answer standard questions without reading something from a script. Have been a customer for over 25 years, and now will be closing all my accounts.
• August 2015 by Nick Salerno
  Usually really good customer service and someone always to help you at the counter. But the past few times I had to wait 5-10 minutes for someone to notice me at the counter. Last time I overheard one employee talking to another about how he was almost arrested and how he made sexual innuendos to the cop.