The UPS Store #1869 in Orland Park is a locally owned and operated business that provides a range of services including packing, shipping, printing, document finishing, notary, shredding, and faxing. Located in Lakeview Plaza at the intersection of 159th St and LaGrange Rd, this store is known for its exceptional customer service. Customers consistently praise the staff for their efficiency, kindness, and professionalism. The team, often described as cheerful and polite, works quickly to assist customers, making even busy times feel manageable. Many reviews highlight specific employees, such as Ahmad, Adam, and Kaitlyn, for their helpfulness and knowledge in handling complex orders and returns. The staff is always willing to lend a hand, even going out of their way to assist with heavy packages. Overall, this UPS Store is recognized as the best in the area, with customers choosing it for its outstanding service and supportive atmosphere. Visitors are encouraged to stop by and experience the helpfulness of the team for themselves.
The staff was kind and willing to assist even when I wasn’t my best self. I truly appreciate your customer service, thank you.
May 2025
The guys working the counter at this location are NOT PLAYING lol, the efficiency and speed was incredible, there were two very nice gentleman working three different registers and I witnessed them serve five customers including me, one with multiple packages in about 5 minutes. Like, wow. You guys are awesome.
February 2025
Jacob on 159th ups is the most helpful and amazing worker. Her deserves the mvp in Orland!!!!
