Walgreens is a popular destination for a variety of healthcare and personal care needs. The pharmacy offers extended hours, with locations open 24 hours a day, 7 days a week. Customers praise the pharmacy staff for their professionalism, patience, and willingness to go the extra mile to assist them. The call center representatives, such as Jasmine, are described as polite, professional, and helpful in resolving customer inquiries. Pharmacists are commended for their kindness, informativeness, and ability to provide personalized attention, particularly during late-night visits. However, some customers have expressed concerns about the organization of the pharmacy and the offsite call center. They find it frustrating when they need to speak directly with the store pharmacy staff but are first transferred from the call center, resulting in longer wait times. Overall, Walgreens is appreciated for its convenient hours, wide range of products, and dedicated staff who strive to provide excellent customer service, even in challenging situations.
It was the worst treatment I have ever received in my life. It was the first time in my life that I was treated with racism. The people who work in the pharmacy lack humanity and upbringing. I came to them in a miserable state and they literally treated me like I was scum. They don't deserve any star
February 2025
There are two types of medicine in my prescription, but she only gave me one, and her treatment was very rude. The one on the evening shift was very racist.
February 2025
Pharmacy staff is great they need more help. Tired of sitting in a drive thru for 30 mins for one script and I know it’s not their fault I use to work for the company do better.
