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“THIS MORNING I STOPPED IN TO PICK UP A PAIR OF PANTS AND A COUPLE SHIRTS. I NEEDED TO BE IN AND OUT QUICK FOR A DOCTOR APPT. I WAS GREETED BY TWO HOT FUNNY HELPFUL YOUNG MEN CHRIS AND CAYDEN WHO HELPED ME FIND WHAT I NEEDED EVEN PLACED AN ORDERED FOR A HOME DELIVERY BECAUSE I WANTED A DIFFERENT COLOR. GOT ME OUT IN TIME AND LAUGHING THE WHOLE TIME, IT WAS GREAT! THEN I DECIDED I WANTED TO LEAVE A REVIEW AND COULDNT FIGURE OUT HOW SO I CALLED THE STORE AND SPOKE WITH DANIEL, VERY HELPFUL AND PATIENT WITH ME. GREAT EXPERIENCE AND CLOTHES!”
“I have been coming to PBOP since March of 2023 and I love it! I have loved meeting so many people and creating genuine community while also focusing on my fitness. I enjoy all formats and appreciate every single instructor or staff member, I am so glad that I joined!”
“It was ok. Pricing when I got to register was unclear. I was over ranged for my items. Have to redo my transaction twice. It was ok for my 1st time at this location. I gave a 5 because I love the fitting persons customer service and her awesome personality.”
“I just visited Lane Bryant in the Orland Park Mall and had an exceptional experience, thanks to Joyce! From the moment I walked in, Joyce was amazing — she greeted me with a warm smile and truly went above and beyond to make sure I found exactly what I needed. Her patience was incredible; she took the time to understand what I was looking for, offering helpful suggestions without ever making me feel rushed.
Not only was Joyce knowledgeable about the products, but she was also kind, courteous, and attentive throughout the entire shopping experience. It’s rare to find someone so genuinely committed to providing excellent customer service. I left the store feeling confident in my purchases, and it’s all thanks to her!
If you’re shopping at Lane Bryant, be sure to ask for Joyce — she’s simply the best! I'll definitely be returning for more great service.”
“I placed an online order for pick up at the store. My husband picked up the order. My daughter tried the shoes on at the store and decided that we needed a size up. Devonte was extremely helpful with the whole process. He was very knowledgeable and friendly!”
“Always excellent service. Beautiful selection of clothing and accessories. The sales team goes above and beyond to help with sizes, special orders, fashion advice, etc - especially thankful to Donna, Roz and Audrey. See you ladies soon!”
“I stopped in last minute looking for an outfit for a concert. I just wanted to say thank you to Heather for helping me pick out such a cute outfit. She was very welcoming and helpful and I received compliments all night. I gave recommendation to where I went and my experience with my purchase. Thank you!”
“The Talbots in Orland Park Crossing always have clothing I like. They have friendly salespeople especially my favorites Darlene and Jackie. They always are helpful and tell me about future events and special sales. The store always is neat looking and the windows are styled to invite you in. The salesgirls definitely need a raise for the wonderful personalities and this brings in customers. I tell my friends to shop here because they will be treated kindly and they will assist you with any of your needs. I have been shopping here for a long time but please recognize Darlene and Jackie especially because they make my day. My married name is Patti McGlynn now so I hope this post correctly. Kudos to your Orland Park store and sales girls!”
“I almost never write reviews but I really wanted to shout out the great customer service I received this past weekend. I don't shop at old navy often but I saw the large 40% off everything sale signs and stopped in. I have two events coming up this month the first being next week and I needed new jeans.
Old navy has a lot of jeans! I had no idea they have so many styles just jeans everywhere and to be honest I kinda got overwhelmed. So I asked an associate who was nearby for help and I really have to shout out Kimberly she was so polite and so knowledgeable about the styles, fit, sizing just everything. She even explained to me about the different inseam and stretch fabric. I got two pairs of flare jeans and some sandals. I was so thrilled with my purchase that I went back to old navy before the sale ended and Kimberly helped me again to find some denim shorts.
Old navy has a lot of denim shorts, she let me know that if my size wasn't available or if i saw a pair online that I wanted she could order it for me from the store and the shipping would be free. That's great to know who doesn't love free shipping!
My overall experience at the orland park store was really, really great, the store was busy both days but everyone was polite and very helpful. 5 stars! Thanks.”
“Amber is awesome! So helpful and went above and beyond. When I was on the hunt for blind boxes she grabbed me more from the back. The time before she helped me find sanrio minis and convinced me to buy two teeturtle blind boxes. Everytime I’ve gone in they have been a ray of sunshine. I have fallen off going into HT in any frequency but she makes me want to come back due to the quality customer service.”
“They always have the cutest items that are classic, trendy and fun in a bunch of different sizes. I also appreciate the funny accessories they carry. I have purchased several over the last few years and they have made great gifts. The staff is always super friendly and helpful. My go to shop when buying things for my friends and family.”
“Because of delayed deliveries elsewhere, I was in a time crunch and needed some nicer clothes quickly for a wedding. I found there to be a good selection of blazers and pants here, even for a bigger guy like me. I am not really a fan of clothes shopping so much but Joe in menswear was great in helping me pick out stuff that fit and looked good together. Overall I got everything I needed at really reasonable prices compared to the other men's stores I had looked in to. I don't need to buy clothes often but this will be my first stop moving forward.”
“Today was my first time shopping at this mall with my mom. We had a horrible experience at Box Lunch that we were literally shaking from and we came to Loft next to finish my mom’s returns. I feel like I’m going to mess up spelling her name, I think she said it was Jojo or Juju, I’m so sorry I don’t know for sure. :,( But anyways she was SO nice. Before even knowing about our experience she provided my mom with great customer service. She then asked how my first experience was at the mall and we told her what happened and she was shocked so I’m glad it wasn’t just us. We did the return and went to get food. We circled back about an hour or two later and she was still there and so was so helpful and pleasant again which was extremely refreshing. I seriously wish every store could have this environment that she provided for us and I work in retail too so I definitely took notes from how kind she was!”
“Great selection. Each genre or character/show is separate into groups. Very high quality items and no junk. Isn't way over priced like many other places as prices are fair I'd say. Employees always very nice and helpful”
“This was my first time here and it was such a delightful experience! The store is well organized. There’s a good mix of clothing and homeware. The best part is the staff - they are very helpful and friendly! Looking forward to returning!”
“Their employee, Grace, has the BEST customer service that I’ve ever had in life! Not exaggerating at all. I was driving hours away to find Honda shirts and she went above and beyond to show me what their store had and made sure my size was available. When I got there to pick it up, she had it at the register already and a size up just in case. Come to find out, I definitely needed that size up. My daughter grabbed the xs that she also had at the counter for us. Thank you so much Grace! I really hope Tilly’s shows you recognition. We need more people like you.”
“Best clothing retailer around! On trend, high quality merchandise AND a fantastic team of employees! Everyone is so genuine and helpful, it feels like you're shopping with your girlfriends. Plus the store is merchandised so well! I love that the collections change every time I come in. It always feels so fresh and inviting.”
“This weekend was the first time my daughter and I shopped at Windsor. My daughter was looking for a homecoming dress and she mentioned that many of her friends shop here for semi formal and formal attire. Our experience at the Windsor in Orland Park was favorable. The selection was vast, the store was clean and very well organized, the employees were welcoming and the prices were reasonable. We went there for one dress and came out with two!”
“I had a fantastic hair cut by Kara today! I showed her some pictures of how I wanted it & she gave me a hair cut exactly matching the pictures! She also did curls and they turned out so beautiful! She spent so much time on my hair to get it just right. I was very Blessed to get in for the appt. bc I called that morning because I completely forgot about an event I had later that day! She was so terrific to accommodate me for the blow dry & curls! She had another client right after me so she said I could wait 15 minutes and she would have time to do the curls then, if I wanted. It worked out perfectly because I had to run an errand in the mall anyway! I will definitely be back! Thanks for the wonderful service!”
“Quite surprised by this relatively new store.There are a large variety of up to date offerings ( some would say trendy) with very reasonable prices.There are also other stores in this chain in Bolingbrook, Tinley Park and Orland and the very pleasant staff called ? around to find the size I wanted on two items which the other store will hold for 2 days.Worth checking into.”
“Semaj went above and beyond for me. Found a purse online that they said was in stock. I asked several people and nobody could find the purse. She found it after a few minutes. She’s amazing! She moves like a boss and definitely deserves a promotion”
“Sales staff was very helpful. I called and had them hold an item for me and they were very willing to do so. Once I arrived they were friendly and gave good service.”
“This was such an adorable store. I wish we had them near us. Will stop again if we are ever near one. Adorable styles our 13 year old fell in love with. So cute!”
10 AM - 9 PM
288 Orland Square Dr, Orland Park
Womens Clothing
“It’s hilarious to read reviews if people mad they can’t return/exchange after 30 days !! All stores are 30 days. That sounds like sour grapes ? gap employees are nice helpful & the store always looks great & well stocked ??”
“Absolutely love this store! They have a lot of cool stuff that you cannot find most places, it smells good in here (love the incense!) it's a little pricey but it's worth it if you have the extra money! Definitely my favorite store in the mall!”
“All I have to say is the manager at this store is amazing wonderful customer service experience her name is Kendra and she helped me out with the mix-up with some gym shoes I purchased. She was so above and beyond in her assistant that she even drove out to my work location to pick up the mismatch shoes and then also had the correct ones FedEx dto my home. Needless to say I was extremely appreciative and wanted to make sure she is acknowledged.”
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“I was referred here by my sister in law after purchasing running shoes for her daughter, a collegiate athlete. I decided to give it a try since I am starting to take walking/jogging more seriously and would like to continue doing this long term. I have never been an athlete myself so I really didn't know the first thing about purchasing proper shoes. I have to say that Afana guided me every step of the way. I had no real idea of what I wanted but he was able to assess my needs quite accurately. I went home actually excited to get to the track with my new shoes. I walked my first mile and I can say that I have no regrets about the shoes I purchased. Thank you for all your help Afana! My feet felt great after my walk.”