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December 2023 by Chris R.
I went in this morning to return an Amazon item which I have done dozens of times at other stores. I asked for the Email address of the store so I could email them the shipping label and return code. She said I had to use my own email and print the material myself on a screen behind me. The screen was not easy to use and froze up. After a few minutes of attempting I gave up and will take my return back to the Naperville store where they kindly print the material for me. Don't use this store. And the girl behind the counter had a snotty attitude.
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November 2023 by Blu3EyEdMama3
lady at the walmart location was very rude. didn’t seem to care about anything. didn’t even offer help or anything. definitely will not re returning to this location while this lady is working.
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July 2023 by Charlene C.
I tried to ship out a vacuum cleaner. The staff was awful. First they asked for original box. I went home and returned. They said, oh no we cannot ship it that way. You need to find another box. This went on four times, back and forth. I finally went to the FedEx on Orchard road. Poof. Done. No trouble at all. Do not go to the one inside Walmart. Terrible service.
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June 2023 by Bob Kloth
Special recognition for Jennifer Martinez. She helped me print my Medicare Health Insurance Card from my iPhone. Then, she double-sided it and wallet- sized it and then, laminated it. She did great work. Thank you Jen.
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June 2023 by AJ
Refused my package that already had a shipping label on UPS packaging. Like who cares what the packaging is, I paid for the service. Pretty much forced me to pay more money to buy packaging from them.
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April 2023 by Robert Updyke
Needed some papers copied. Showed me how to do it.. Made it easy on me with all the tech....
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April 2023 by Cjuck Shumer
Needed some papers copied. Showed me how to do it.. Made it easy on me with all the tech....
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November 2022 by Paul Glover Jr
Mike is not only patient but a fast and efficient worker probably the best FedEx employee I’ve ever come across.
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May 2020 by Kyle Montgomery
Yo get a better truck driver, service was good with dropping it off but I was sitting in the parking lot when I noticed the FedEx truck coming to pick up the packages and saw the truck driver, some middle aged white guy just chuck the packages into the back, forcefully throwing it in, could've been glass or something really important to someone and it would've brleen broken
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January 2020 by A K
Very conveniently located inside Walmart Supercenter. Incredible Staff, Incredible Experience. Daisy was very professional, friendly & patient. She helped me with everything. Manuel the Manager very professional, friendly & welcoming greeting to all. Thank You Daisy & Manuel for being so kind & patient.
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December 2019 by Molly Hanson
Worst customer service EVER! Refused my box because it was "too full." Tried to make me pay for a larger box. I took it to another FedEx, and they accepted it without hesitation.
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October 2019 by Rohith Anchan
i send some stuff to india..now its 9 days not delivered.no one is taking responsibility..worst experience in fedex
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May 2019 by Carol Oros
Gal printed 3 of my 4 items incorrectly, 2 of them twice. For the 4 items, it took about 30 minutes. Terrible service.