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March 2023 by Sapphire Balenciaga
Rude customer service and no egg nog
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February 2023 by Sapphire Zee
Rude customer service and no egg nog
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May 2022 by L H
The male pharmacist or tech I spoke to over phone was extremely rude and unhelpful. Won't be using this location.
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February 2021 by Dominic Bovenzo
awesome location, some awesome people there are baggers amber, Kevin, victor the greeter and cashiers are Cindy, Kelly, Lynette and Diane
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September 2020 by Jim Jarvis
My wife and I bought this a week ago from Jewel in Oswego on Douglas and 30. It is now about 1 out of every 4 gallons we buy from there are spoiled. I shot a video but can’t post it here, but as you see it’s cottage cheese as it cones out. It’s an insult there is no quality control.
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July 2020 by Kristine Favicchio-Leonard
I will never shop at Jewel in Oswego again! Do you really think price gouging is going to keep your customers??? 19.99 for a container of Clorox wipes??? Shame on you!! I will make sure everyone knows what crooks you really are, especially when everyone is out of work and on unemployment.
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July 2020 by Dwight P.
This Oswego Jewel is only good for packaged items. Chefs Kitchen isn't following PPE and the constantly cross contaminate. Let's not even start on how OLD they let their Hot food items get!Meat department, well let's just say "good luck"I've witnessed too many short cuts to feel comfortable shopping their
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May 2020 by Moelarrycheese H.
Today is 05/13/20 Last week I bought a pork tenderloin /applewood flavor. As the coals were starting I saw the use by date of 4/30/20. It was a week and a half past the use by date when I bought it. I will never, ever go back. Why can't they get zero stars. Makes you wonder what their true rating is.
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April 2020 by Gail Fink Benson
Very disappointed when I recently purchased a box of Post Honey Bunches of Oats - a box that is normally $4.99 was $6.49 last Saturday. Not sure if it's price gouging or just supply and demand, but that's a ridiculous increase!
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March 2020 by Ramondo Springman
Moved to this pharmacy from another OSCO... very kind and helpful. No drive thru but they told me they would mail, deliver, or bring to curb.... and a coffee shop!
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July 2019 by R.J. Nemeth
Fire Vicky!!! Oswego-Douglass/rt 30. Horrible customer service “purple haired Vicky” Thursday night July 18th 9 Pm there are 15 people online with no help in sight. I take my basket, get out of line, walk up to the service desk where 4 cashiers are chitchatting, oblivious to the line and ask “Vicky” will another line be opened? She asks me did i come from the back of the line? I said excuse me? she says it again, and TELLS me to get back in line and she will start taking people from the front. I left may basket there and walked out.. I’m done with that store. how rude!
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February 2019 by Lila P.
Giving them one star is being generous. I shop at this jewel only because it's so close to my house but I'm definitely gonna take the commute to Walmart. I went in to buy a case of beer for a family party like I do ALL THE TIME, never had a problem but this manager "Tina" took a quick glance at my ID and said "No, we don't accept vertical ID" (I turned 21 two months ago) I told her "I'm here all the time, they've always checked my ID and I've never had a problem". She's gets to saying "well they shouldn't have done that. I'm the manager and we don't take vertical IDs." I asked if they had that policy written down cause that's NEVER happened before at this exact location and she just said "it's w managers discretion and I'm not taking it." NOT ONCE did she apologize or even say it politely. I understand I look young and of course no one likes verticals ID's but the way I was treated was HORRIBLE. Her attitude was very rude it was obvious she did not care about me taking the drive to jewel and being a customer. I asked her for corporate number and she gave me a number OUT OF SERVICE. Definitely save your time going to this jewel they do not care about their customers!! NEVER going back!
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January 2019 by Joseph Henning
Management needed to run my alcohol. She acknowledged but walked by without running it. This store will be another Jewel that tanks and this poor excuse for a manager is to blame.
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January 2019 by Dori Kris P.
To give this Jewel even one star is generous. This Jewel has the worst Customer Service compared to any Jewel I have been too! Every time I go here, I say to myself never again! The only nice people in this store are in the meat department, and one nice young lady named Allie in the bakery. The cashiers act like they are doing you a favor and never smile! I usually have to bag my own groceries, but do not pay Aldi prices here! Their plastic bags are a joke, they tear as soon as you pick them up. The store is dirty and the produce is old and over priced. If these people do not want to work with the public they should find other jobs! I will not go back to this Jewel, the one in Naperville is so much nicer and the employees are very nice. Jewel prices are ridiculous, might as well go to Whole Foods. This Jewel diffidently needs a new Manager who pays attention to his employee's actions and expects a clean store! Again, Naperville is much nicer!
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September 2018 by Vera Vincent
I literally just stood behind a six year old boy while he purchased $10.00 in lottery tickets by himself...you are VERY lucky I am not an undercover cop. I told a bagger as it was happening and she let him continue and said “don’t do it again”.
