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February 2024 by Joan McElyea
I have been a member at Massage Envy for many years! I started going to the Oswego location a few years ago b/c it was closer to my house than the original location I signed up at. I sadly will not be going back to this location due to the current front office staff/management. In the past month, I have dealt with mixed up scheduling, misinformation given to me by the staff, attitudes and I even witnessed another customer crying b/c of the treatment that the front desk staff gave her. It seems that they don’t care about keeping their clients. As a result, I would not recommend going to the Oswego location.
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January 2024 by nimra irfan
HORRIBLE MANAGEMENT. Very stingy and would not cancel your membership. Do not sign up if you dont want life long commitment.Went in to cancel my membership and was told manager had to sign the cancellation forms before I could cancel. Got a call the next day that cancellation forms were ready. Went in again and the receptionist could not find the forms. Had to go back the third time before I could sign the forms. Even after sigining the cancellation forms, they are still charging me for my monthly membership.
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December 2023 by Tim
If you have special needs or know someone who does, you might want to consider a location other than ME Oswego. They refused to schedule a session with my (perfectly-behaved) son because he has autism and I need to be in the room to help him communicate. My son gets massages frequently from many places, including other ME locations, with no concerns whatsoever.
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November 2023 by Alexis navarro
Received a massage from Kim Andre, he was friendly, made me feel comfortable and his pressure was great
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November 2023 by Mrs. Momma TC
I love Julia!! She's all mine people! Lol. She's the best!
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November 2023 by Nydsiam RR
Good place! Highly recommend Kesha for massages.
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September 2023 by Jillian Gamel
I called and set up an appointment for two 90min massages, both being paid for through my credits. They confirmed they would transfer credits and even said they would make a note on the recipient's account that I was covering it. Fast forward to check out time, turns out they only booked us for 60 mins... Then, the girl at the front tells me that I have to call myself to my home location (Shorewood) to have them transfer the credits.. I call and explain, and the Shorewood location tells me at that point about a $10 transfer fee. I said, "That would have been nice to know at the time of booking, just like that I needed to call you guys to transfer in the first place beforehand." The Shorewood girl responded, "Yes they were supposed to have called us and told you." I won't be returning to this location, and honestly, I'll probably just terminate my membership altogether. Really disappointed.
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September 2023 by craig kaufman
Updated review. Just went back here after 2 year hiatus. Had another great experience. This time with mark. Great job working out my tight back and hip. Extremely professional and passionate about his job. Would recommend Mark.————————————————————————-Old reviewI wasn’t expecting much because I had never been snd my impression was it was going to be more of a soft easy relaxation massage. I wanted deep tissue snd I lucked out. Martha was Awesoem. She knew the Anatomy and she got deep into my lat and shoulder and arm. I had a specific issue with my elbow snd I must say after the session I felt a ton of improvement. She is the real deal.Also worth noting, I had an issue with the gift card I was using because it was so old but the girl at the desk ended up getting the manager on the phone and she was able to resolve it so they get major kudos for that as well. I was nervous they were gonna tell me it was invalid and that would have sucked because even though it was a few years old, it didnt have an expiration date. So they did what they needed to do on their end to resolve it and I left a happy camper.Super good experience. Would highly recommend.Place was also super clean and professional.The heated table was awesome.Martha was Awesome.Okay that’s all.
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September 2023 by Dawn Carver
Jacob was amazing! Best massage ever!
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July 2023 by Jen S
First time at this location. Very clean & comfortable & relaxing environment. Amanda did an amazing job with my massage- she focused on the areas I asked her to and relieved some of the pain I was experiencing. I will definitely be coming back. Highly recommend!!
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April 2023 by Donna P
Enjoyed a wonderful massage today w Andre. He listened to my areas of concern and was spot on. Once done, I totally could have fallen into a deep sleep. Definitely applied amazing pressure to actually work my knots. Felt so relaxed after.
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February 2023 by Rachel Bockrath
100% recommendThe front staff is super nice and Mark is absolutely fantastic!! One of the best massages I've ever had!!I'm 32 weeks pregnant and it was the best relief I've had all pregnancy! Thank you Mark!!
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January 2023 by Mary Hagaman
Have had a massage envy membership for about 8 months and had contemplated canceling many times because in the 8 months I didn’t have ONE good massage. Have tried a variety of locations and different massage therapists. Tino at Oswego saved my membership, I probably would’ve canceled otherwise. He did a great job, med/firm pressure like I requested, and therapeutic touch. Thank you Tino for the excellent massage.
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December 2022 by Vivien Benson
Went for a first time appointment just now and I feel so relaxed. I had never gotten a massage before and Kayla made me feel very comfortable and relaxed. Highly recommend and plan on coming again!
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December 2022 by j moore
My massage therapist Tanya is beyond amazing. She has expert hands that leaves me relaxed and almost floating after my session with her. Great job, Tanya!
