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10AM - 7:30PM
2950 Walter Payton Memorial Hwy, Oswego
Mattress Stores
“Chuck at Matress Firm was a great help and knowledgeable about the mattresses. No hassle just wanted to make sure we had the best fit for the best night sleep.”
“We stopped in the Mattress Firm on Orchard and Rte 30 to look for a queen mattress and an adjustable queen base. We were really fortunate that Jessie was there to help us understand the differences between the various mattresses and help us understand which one best suits our needs. Jessie allowed us to experience the features of the various adjustable bases and we can hardly wait till it arrives so we can experience how comfortable it feels. We recommend stopping in that store!! Jessie can help you find what you’re looking for!!”
“We bought our couch from Hometown Furniture a year ago. The owners were so helpful, explaining options and prices. They were so patient while we made decisions and made sure we had the right measurements for each, not pushy at all like your bigger furniture chains. More recently, a cushion had a tear, and Hometown facilitated the outreach to the manufacturer for the replacement covering. I am so thankful for the hometown store they are. Definitely recommend if you are looking for new furniture!”
10AM - 9PM
545 Illinois Rte 59, Aurora
Mattress Stores
“Jorge was great sales rep, he allow my daughter and I to look without any pressure and answered all our questions and made the purchase quick and easy. Call him after to make a change and he helped without hesitation and confirmed I received the new purchase sale and delivery day.”
10AM - 7PM
1598 N Farnsworth Ave, Aurora
Mattress Stores
“I ordered a sectional and bed frame from here Feb. 27 and it was delivered the next day Dulce was so great and professional, the guys Fabian and Manuel set up both which was fast . I definitely recommend buying from them.”
“I love my furniture! I received my sectional today and im obsessed! The customer service is top notch. I rate this company a 10. Please shop with them, you want be disappointed!”
“Allen welcomed us with a very caring and helpful way. He made our experience very easy and fun. Miguel is great at handling the finances and provided us with more discounts to boot ?”
“I moved from Chicago to NY recently and my movers incorrectly assembled my bed causing it to break immediately when I sat down on it. I called Baxton to ask about a bed I had purchased from them over 3 years ago so I could purchase the correct parts to repair my bed. I spoke to Ali who was incredibly kind and helpful, going as far as to contact Baxton’s other store to see if they could pull my purchase information. Through her help, I was able to identify my exact bed model and will be having it repaired soon. There was no incentive for her to go out of her way to help me, considering I wasn’t a prospective customer but she had me send her pictures of the bed and worked with me to identify the bed. It’s rare these days to experience good customer service (I’ve been receiving awful customer service my moving company) and I’d encourage everyone to use Baxton. Plus, the bed I have is fantastic over 3 years later. Thank you to Baxton, particularly Ali for her outstanding service and help.”
“Have purchased furniture from Nicks several times. Nick and his team go above and beyond to find what you're look for, have great prices, excellent delivery and convenient assembly service.”
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“Five-Star Review for Jessica's Outstanding Customer Service
I had the absolute pleasure of working with Jessica, and I can't speak highly enough of the experience. From the moment our interaction began, Jessica displayed a level of professionalism, warmth, and dedication that truly set her apart.
She was not only incredibly knowledgeable and efficient, but she also made me feel genuinely valued as a customer. Jessica listened carefully, addressed every concern with patience, and went above and beyond to ensure everything was resolved quickly and thoroughly. It’s rare to come across someone who combines such exceptional customer service skills with genuine care and empathy.
Thanks to Jessica, what could have been a frustrating experience turned into a smooth, even enjoyable process. She is a true asset to the team, and I hope her hard work and amazing attitude are recognized and appreciated.”