My Shoe Supplies is a reliable and customer-focused online store that offers a wide range of high-quality products for shoe care and maintenance. With a commitment to excellent customer service, the company has consistently impressed its customers. Felicia, the customer service representative, has been praised for her quick response and effective resolution of customer issues. Customers have reported positive experiences, including the swift replacement of a faulty product and the company's willingness to refund an order that was lost in transit. The products offered by My Shoe Supplies have also received glowing reviews. Customers have commended the quality and effectiveness of the leather care products, particularly the Leather Hero line, which has been described as amazing and capable of restoring the appearance of leather furniture. The dye and sealer kit has also been praised for its ability to revive the look of a leather couch. Overall, My Shoe Supplies has established a reputation for providing a seamless shopping experience, delivering quality products, and prioritizing customer satisfaction. With its commitment to addressing customer concerns and its wide range of reliable offerings, the company has earned the trust and loyalty of its clientele.
Fast Response from customer support - i had a shipment issue- Felicia Wright the Rep i spoke was really quick to get back to me on my shipment issue and helped me right away. 5 five stars :)
January 2025
I bought saddle soap for my leather from My Shoe Supplies, and it was amazing! It easily cleaned dirt, removed scuffs, and restored the shine. Their products are 100% authentic and high quality. Highly recommended!
November 2024
The Customer service was amazing. Felicia helped me match a color for a special leather coat that needed some touch ups. I will buy from this business again & their color selection is incredible! Thank you Felicia!
